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St. Charles Home Health Services

Home health agency · 2275 Ne Doctors Drive, Suite 4, Bend, OR 97701

📞 (541) 706-4823

Quality of patient care star rating · Patient survey: 4★
50/ 100
Average

At a glance

Ownership
Non-Profit
Medicare-certified
Since 08/05/1966 · CCN 387026
Rank in Bend
#4 of 5 home health agencies
Rank in Oregon
#17 of 46 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr
1,545
Medicare spending
7% less than the national average per episode
Service area
17 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 5 of 16 reported measures, worse on 6.

MeasureThis providerStateNationalvs. national
Started care in a timely manner96.4%88.7%96.5%About the same
Checked flu shot status60%60%64.2%Worse
Patients improved at walking or moving around82.1%85.4%88.6%Worse
Patients improved at getting in and out of bed86.5%87.9%89.7%Worse
Patients improved at bathing86.8%87.6%90.6%Worse
Patients' breathing improved88.9%90%91.3%Worse
Patients improved at taking oral medications76.8%84%88.1%Worse
New or worsened pressure ulcers (lower is better)0.5%0.4%0.2%About the same
Timely action on medication issues94.7%94.4%94.5%About the same
Falls with major injury (lower is better)1.3%1.4%0.9%About the same
Discharge function score72.8%68.4%71.7%Better
Health info sent to next provider94%75.8%81.2%Better
Health info given to patient97.3%88.8%92.2%Better
Discharged to community (risk-adjusted)92.3%77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)3.6%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)7.5%10.8%Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 2 of 5 reported measures, worse on 0.

MeasureThis providerStateNationalvs. national
Care given in a professional way89%89%89%About the same
Team communicated well87%86%86%About the same
Discussed medicines, pain and home safety82%80%82%About the same
Rated agency 9 or 10 out of 1087%85%85%Better
Would definitely recommend82%79%79%Better

Based on 331 completed surveys (27% response rate).

Location and service area

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ZIP codes served (17)

97701, 97702, 97703, 97707, 97708, 97709, 97730, 97734, 97736, 97739, 97741, 97753, 97754, 97756, 97759, 97760, 97761

Other home health agencies in Bend

Mission Home Health of Bend

1558 Sw Nancy Way, Suite 104 97702 · (541) 241-3369
Proprietary · Medicare-certified since 2013
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social workHome health aide
57/ 100

Partners Home Health

2075 Ne Wyatt Court, Building B 97701 · (541) 382-5882
Non-Profit · Medicare-certified since 1983
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
44/ 100

All 5 home health agencies in Bend →

Frequently asked questions

Is St. Charles Home Health Services Medicare-certified?
Yes. St. Charles Home Health Services (CMS Certification Number 387026) has been Medicare-certified since 08/05/1966, which means it meets federal requirements and Medicare will pay for covered home health services.
How does St. Charles Home Health Services compare to other home health agencies in Bend?
St. Charles Home Health Services ranks #4 of 5 home health agencies based in Bend on the Scorecard score, with 3 stars.
What areas does St. Charles Home Health Services serve?
St. Charles Home Health Services reports serving 17 ZIP codes to CMS, including 97701, 97702, 97703, 97707, 97708. Call (541) 706-4823 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with St. Charles Home Health Services. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.