Willcare
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
53/ 100
Not rated
Platinum Home Health Services
Home health agency · 5813 Mayfield Road, Suite 201, Mayfield Heights, OH 44124
Quality of patient care star rating · Patient survey: 5★
77/ 100
Above average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 03/16/2006 · CCN 368135
- Rank in Mayfield Heights
- #1 of 4 home health agencies
- Rank in Ohio
- #13 of 359 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 210
- Medicare spending
- 10% less than the national average per episode
- Service area
- 40 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 12 of 16 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 100% | 96.1% | 96.5% | Better |
| Checked flu shot status | 100% | 62.1% | 64.2% | Better |
| Patients improved at walking or moving around | 100% | 89.2% | 88.6% | Better |
| Patients improved at getting in and out of bed | 100% | 91.3% | 89.7% | Better |
| Patients improved at bathing | 100% | 91% | 90.6% | Better |
| Patients' breathing improved | 100% | 91.2% | 91.3% | Better |
| Patients improved at taking oral medications | 100% | 89.8% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 100% | 94.4% | 94.5% | Better |
| Falls with major injury (lower is better) | 3.7% | 1% | 0.9% | Worse |
| Discharge function score | 100% | 74.9% | 71.7% | Better |
| Health info sent to next provider | 100% | 83.2% | 81.2% | Better |
| Health info given to patient | 100% | 91% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 87.5% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.1% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 12.8% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 3 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 96% | 89% | 89% | Better |
| Team communicated well | 93% | 87% | 86% | Better |
| Discussed medicines, pain and home safety | 83% | 83% | 82% | About the same |
| Rated agency 9 or 10 out of 10 | 86% | 86% | 85% | About the same |
| Would definitely recommend | 87% | 77% | 79% | Better |
Based on 42 completed surveys (25% response rate).
Location and service area
ZIP codes served (40)
44022, 44023, 44026, 44040, 44060, 44070, 44092, 44094, 44095, 44102, 44103, 44104, 44105, 44106, 44107, 44108, 44109, 44110, 44111, 44112, 44113, 44114, 44115, 44116, 44117, 44118, 44119, 44120, 44121, 44122, 44123, 44124, 44128, 44135, 44137, 44139, 44143, 44144, 44145, 44146
Other home health agencies in Mayfield Heights
Ahc Home Health of Cleveland LLC
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
41/ 100
Mr Homecare of Cleveland Ohio, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial work✓ Home health aide
–no score
Not rated
Frequently asked questions
Is Platinum Home Health Services Medicare-certified?
Yes. Platinum Home Health Services (CMS Certification Number 368135) has been Medicare-certified since 03/16/2006, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Platinum Home Health Services compare to other home health agencies in Mayfield Heights?
Platinum Home Health Services ranks #1 of 4 home health agencies based in Mayfield Heights on the Scorecard score, with 5 stars.
What areas does Platinum Home Health Services serve?
Platinum Home Health Services reports serving 40 ZIP codes to CMS, including 44022, 44023, 44026, 44040, 44060. Call (440) 995-0202 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Platinum Home Health Services. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.