Mercy Health-Home Health, Lima
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
52/ 100
Heritage Health Care Services
Home health agency · 2615 Ft Amanda Road, Lima, OH 45804
Quality of patient care star rating · Patient survey: 3★
27/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 08/11/1994 · CCN 367587
- Rank in Lima
- #6 of 7 home health agencies
- Rank in Ohio
- #322 of 359 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 1,186
- Medicare spending
- 2% less than the national average per episode
- Service area
- 137 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 1 of 16 reported measures, worse on 10.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 97.5% | 96.1% | 96.5% | About the same |
| Checked flu shot status | 50.2% | 62.1% | 64.2% | Worse |
| Patients improved at walking or moving around | 79% | 89.2% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 76.4% | 91.3% | 89.7% | Worse |
| Patients improved at bathing | 79.1% | 91% | 90.6% | Worse |
| Patients' breathing improved | 79.4% | 91.2% | 91.3% | Worse |
| Patients improved at taking oral medications | 67.1% | 89.8% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 80.1% | 94.4% | 94.5% | Worse |
| Falls with major injury (lower is better) | 1% | 1% | 0.9% | About the same |
| Discharge function score | 39.1% | 74.9% | 71.7% | Worse |
| Health info sent to next provider | 56.1% | 83.2% | 81.2% | Worse |
| Health info given to patient | 90.1% | 91% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 81.3% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 3.9% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 10.9% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 82% | 89% | 89% | Worse |
| Team communicated well | 78% | 87% | 86% | Worse |
| Discussed medicines, pain and home safety | 77% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 84% | 86% | 85% | About the same |
| Would definitely recommend | 68% | 77% | 79% | Worse |
Based on 198 completed surveys (24% response rate).
Location and service area
ZIP codes served (137)
43310, 43316, 43324, 43326, 43331, 43332, 43340, 43345, 43351, 43358, 43359, 43402, 43403, 43406, 43412, 43413, 43431, 43435, 43437, 43443, 43447, 43450, 43451, 43457, 43460, 43462, 43465, 43466, 43467, 43469, 43502, 43506, 43511, 43512, 43515, 43516, 43521, 43522, 43525, 43528, 43529, 43532, 43534, 43537, 43540, 43541, 43542, 43545, 43547, 43548, 43551, 43557, 43558, 43560, 43565, 43566, 43567, 43569, 43571, 43604, 43605, 43606, 43607, 43608, 43609, 43610, 43611, 43612, 43613, 43614, 43615, 43616, 43617, 43619, 43620, 43623, 44802, 44804, 44817, 44830, 44841, 44853, 44861, 44882, 44883, 45332, 45334, 45340, 45663, 45801, 45804, 45805, 45806, 45807, 45810, 45812, 45814, 45817, 45820, 45822, 45827, 45828, 45830, 45832, 45833, 45836, 45839, 45840, 45843, 45844, 45846, 45849, 45850, 45854, 45858, 45859, 45862, 45863, 45865, 45867, 45868, 45869, 45870, 45872, 45874, 45875, 45879, 45881, 45882, 45883, 45885, 45887, 45890, 45891, 45895, 45896, 45898
Other home health agencies in Lima
Lima Memorial Hospital Home Health Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
45/ 100
Divine Home Care of Ohio, LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial work✓ Home health aide
37/ 100
Not rated
Interim Healthcare of Lima
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
33/ 100
Continued Care Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial work✓ Home health aide
32/ 100
Frequently asked questions
Is Heritage Health Care Services Medicare-certified?
Yes. Heritage Health Care Services (CMS Certification Number 367587) has been Medicare-certified since 08/11/1994, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Heritage Health Care Services compare to other home health agencies in Lima?
Heritage Health Care Services ranks #6 of 7 home health agencies based in Lima on the Scorecard score, with 2 stars.
What areas does Heritage Health Care Services serve?
Heritage Health Care Services reports serving 137 ZIP codes to CMS, including 43310, 43316, 43324, 43326, 43331. Call (419) 222-2404 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Heritage Health Care Services. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.