Caretenders
Home health agency · 7015 Spring Meadows West Drive, Suite 102, Holland, OH 43528
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 06/07/1994 · CCN 367582
- Rank in Ohio
- #184 of 359 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy · Not offered: Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 32
- Medicare spending
- 12% less than the national average per episode
- Service area
- 48 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 3 of 14 reported measures, worse on 6.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 98% | 96.1% | 96.5% | Better |
| Checked flu shot status | 64.4% | 62.1% | 64.2% | About the same |
| Patients improved at walking or moving around | 84.4% | 89.2% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 84.6% | 91.3% | 89.7% | Worse |
| Patients improved at bathing | 82.4% | 91% | 90.6% | Worse |
| Patients' breathing improved | 87.2% | 91.2% | 91.3% | Worse |
| Patients improved at taking oral medications | 88.2% | 89.8% | 88.1% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 92.2% | 94.4% | 94.5% | Worse |
| Falls with major injury (lower is better) | 0% | 1% | 0.9% | About the same |
| Discharge function score | 45.2% | 74.9% | 71.7% | Worse |
| Health info given to patient | 100% | 91% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 89.9% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.1% | — | 4.1% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Not Available.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 90% | 89% | 89% | About the same |
| Team communicated well | 85% | 87% | 86% | About the same |
| Discussed medicines, pain and home safety | 82% | 83% | 82% | About the same |
| Rated agency 9 or 10 out of 10 | 83% | 86% | 85% | Worse |
| Would definitely recommend | 20% | 77% | 79% | Worse |
Based on 9 completed surveys (32% response rate).
Location and service area
ZIP codes served (48)
43326, 43402, 43406, 43420, 43430, 43443, 43447, 43449, 43452, 43460, 43469, 43502, 43512, 43515, 43521, 43528, 43537, 43540, 43551, 43558, 43560, 43566, 43567, 43569, 43571, 43604, 43605, 43606, 43607, 43608, 43609, 43610, 43611, 43612, 43613, 43614, 43615, 43616, 43617, 43619, 43620, 43623, 44817, 44818, 44830, 44883, 45814, 45840
Frequently asked questions
Is Caretenders Medicare-certified?
How does Caretenders compare to other home health agencies in Holland?
What areas does Caretenders serve?
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Caretenders. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.