United Hearts Health Care

Home health agency · 3515 Springdale Road, Cincinnati, OH 45251

📞 (513) 923-3555

Quality of patient care star rating

43/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 10/12/2012 · CCN 368459
Rank in Cincinnati: #15 of 45 home health agencies
Rank in Ohio: #223 of 359 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 9
Service area: 90 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 5 of 13 reported measures, worse on 6.

Measure	This provider	State	National	vs. national
Started care in a timely manner	99.5%	96.1%	96.5%	Better
Checked flu shot status	66%	62.1%	64.2%	Better
Patients improved at walking or moving around	26.7%	89.2%	88.6%	Worse
Patients improved at getting in and out of bed	48.2%	91.3%	89.7%	Worse
Patients improved at bathing	30.2%	91%	90.6%	Worse
Patients' breathing improved	39%	91.2%	91.3%	Worse
Patients improved at taking oral medications	59.4%	89.8%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	99.2%	94.4%	94.5%	Better
Falls with major injury (lower is better)	1.3%	1%	0.9%	About the same
Discharge function score	3.9%	74.9%	71.7%	Worse
Health info sent to next provider	91.4%	83.2%	81.2%	Better
Health info given to patient	99.1%	91%	92.2%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Not Available; preventable readmissions Not Available; preventable hospitalizations Not Available.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 3 of 5 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Care given in a professional way	89%	89%	89%	About the same
Team communicated well	79%	87%	86%	Worse
Discussed medicines, pain and home safety	94%	83%	82%	Better
Rated agency 9 or 10 out of 10	94%	86%	85%	Better
Would definitely recommend	89%	77%	79%	Better

Based on 21 completed surveys (17% response rate).

Location and service area

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ZIP codes served (90)

43216, 45005, 45011, 45013, 45014, 45015, 45030, 45036, 45039, 45040, 45042, 45044, 45050, 45065, 45066, 45067, 45068, 45069, 45102, 45103, 45107, 45122, 45130, 45140, 45150, 45152, 45202, 45203, 45204, 45205, 45206, 45207, 45208, 45209, 45211, 45212, 45213, 45214, 45215, 45216, 45217, 45220, 45223, 45224, 45225, 45227, 45229, 45230, 45231, 45232, 45233, 45236, 45237, 45238, 45239, 45240, 45241, 45242, 45243, 45245, 45246, 45247, 45248, 45251, 45255, 45264, 45324, 45342, 45371, 45377, 45402, 45403, 45404, 45405, 45406, 45410, 45414, 45416, 45417, 45420, 45424, 45426, 45429, 45431, 45434, 45440, 45449, 45458, 45459, 45503