National Church Residences Home and Community Serv
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
59/ 100
Heritage Health Care
Home health agency · 77 East Water Street, Suite 205, Chillicothe, OH 45601
Quality of patient care star rating · Patient survey: 4★
29/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 02/15/1990 · CCN 367455
- Rank in Chillicothe
- #4 of 7 home health agencies
- Rank in Ohio
- #314 of 359 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Home health aide · Not offered: Medical social services
- Medicare episodes/yr
- 312
- Medicare spending
- 1% more than the national average per episode
- Service area
- 59 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 1 of 16 reported measures, worse on 11.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 97.3% | 96.1% | 96.5% | About the same |
| Checked flu shot status | 17.2% | 62.1% | 64.2% | Worse |
| Patients improved at walking or moving around | 64.1% | 89.2% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 60.5% | 91.3% | 89.7% | Worse |
| Patients improved at bathing | 62.9% | 91% | 90.6% | Worse |
| Patients' breathing improved | 63.3% | 91.2% | 91.3% | Worse |
| Patients improved at taking oral medications | 56.2% | 89.8% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 94.8% | 94.4% | 94.5% | About the same |
| Falls with major injury (lower is better) | 2.1% | 1% | 0.9% | Worse |
| Discharge function score | 38.3% | 74.9% | 71.7% | Worse |
| Health info sent to next provider | 97.2% | 83.2% | 81.2% | Better |
| Health info given to patient | 85.5% | 91% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 70.7% | — | 77.7% | Worse |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.3% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 13.9% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 1 of 5 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 87% | 89% | 89% | Worse |
| Team communicated well | 86% | 87% | 86% | About the same |
| Discussed medicines, pain and home safety | 88% | 83% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 83% | 86% | 85% | Worse |
| Would definitely recommend | 77% | 77% | 79% | Worse |
Based on 78 completed surveys (21% response rate).
Location and service area
ZIP codes served (59)
43017, 43021, 43026, 43054, 43055, 43082, 43102, 43103, 43106, 43113, 43115, 43116, 43119, 43123, 43125, 43128, 43130, 43135, 43140, 43142, 43143, 43145, 43146, 43147, 43151, 43153, 43154, 43160, 43162, 43164, 43204, 43207, 43213, 43227, 43228, 43232, 45123, 45133, 45135, 45159, 45601, 45612, 45613, 45628, 45634, 45640, 45644, 45647, 45648, 45651, 45654, 45661, 45662, 45663, 45672, 45681, 45690, 45692, 45695
Other home health agencies in Chillicothe
Ross County Home Health LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial work✓ Home health aide
39/ 100
Adena Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
38/ 100
Wise Medical Staffing Inc
✓ Nursing✓ Physical therapy✓ Occupational therapySpeech✓ Social work✓ Home health aide
25/ 100
Frontier Community Services
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
–no score
Not rated
Frequently asked questions
Is Heritage Health Care Medicare-certified?
Yes. Heritage Health Care (CMS Certification Number 367455) has been Medicare-certified since 02/15/1990, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Heritage Health Care compare to other home health agencies in Chillicothe?
Heritage Health Care ranks #4 of 7 home health agencies based in Chillicothe on the Scorecard score, with 1.5 stars.
What areas does Heritage Health Care serve?
Heritage Health Care reports serving 59 ZIP codes to CMS, including 43017, 43021, 43026, 43054, 43055. Call (740) 775-5463 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Heritage Health Care. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.