Heart O Gold Home Care LLC
✓ NursingPhysical therapyOccupational therapySpeech✓ Social work✓ Home health aide
67/ 100
Not rated
Mercy Medical Center Home Health & Hospice LLC
Home health agency · 4369 Whipple Avenue Nw, Canton, OH 44718
Quality of patient care star rating · Patient survey: 4★
49/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 10/19/1984 · CCN 367256
- Rank in Canton
- #5 of 6 home health agencies
- Rank in Ohio
- #156 of 359 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 1,526
- Medicare spending
- 5% more than the national average per episode
- Service area
- 129 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 4 of 16 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 98.7% | 96.1% | 96.5% | Better |
| Checked flu shot status | 46.2% | 62.1% | 64.2% | Worse |
| Patients improved at walking or moving around | 87% | 89.2% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 90.5% | 91.3% | 89.7% | About the same |
| Patients improved at bathing | 90% | 91% | 90.6% | About the same |
| Patients' breathing improved | 93.8% | 91.2% | 91.3% | Better |
| Patients improved at taking oral medications | 88.3% | 89.8% | 88.1% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 93.9% | 94.4% | 94.5% | About the same |
| Falls with major injury (lower is better) | 0.8% | 1% | 0.9% | About the same |
| Discharge function score | 70.3% | 74.9% | 71.7% | Worse |
| Health info sent to next provider | 90.2% | 83.2% | 81.2% | Better |
| Health info given to patient | 56.4% | 91% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 87.3% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 3.6% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 11.2% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 2 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 91% | 89% | 89% | Better |
| Team communicated well | 88% | 87% | 86% | Better |
| Discussed medicines, pain and home safety | 82% | 83% | 82% | About the same |
| Rated agency 9 or 10 out of 10 | 86% | 86% | 85% | About the same |
| Would definitely recommend | 77% | 77% | 79% | Worse |
Based on 299 completed surveys (40% response rate).
Location and service area
ZIP codes served (129)
44001, 44012, 44022, 44028, 44039, 44067, 44074, 44090, 44095, 44102, 44103, 44104, 44107, 44108, 44111, 44112, 44116, 44118, 44120, 44122, 44123, 44125, 44126, 44128, 44131, 44133, 44134, 44135, 44137, 44138, 44141, 44143, 44146, 44147, 44201, 44202, 44203, 44212, 44216, 44217, 44221, 44223, 44224, 44230, 44236, 44240, 44241, 44250, 44256, 44260, 44266, 44270, 44272, 44275, 44276, 44278, 44281, 44301, 44302, 44303, 44305, 44306, 44307, 44310, 44312, 44313, 44314, 44319, 44320, 44321, 44333, 44427, 44449, 44601, 44608, 44609, 44612, 44613, 44614, 44615, 44618, 44620, 44621, 44622, 44624, 44625, 44626, 44630, 44632, 44634, 44640, 44641, 44643, 44644, 44645, 44646, 44647, 44651, 44653, 44656, 44657, 44662, 44663, 44666, 44667, 44669, 44671, 44672, 44680, 44685, 44688, 44689, 44691, 44697, 44701, 44702, 44703, 44704, 44705, 44706, 44707, 44708, 44709, 44710, 44714, 44718, 44720, 44721, 44730
Other home health agencies in Canton
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Aultman Health Care in Your Home
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Cambridge Caretenders
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Maxim Healthcare Services, Inc
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Not rated
Frequently asked questions
Is Mercy Medical Center Home Health & Hospice LLC Medicare-certified?
Yes. Mercy Medical Center Home Health & Hospice LLC (CMS Certification Number 367256) has been Medicare-certified since 10/19/1984, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Mercy Medical Center Home Health & Hospice LLC compare to other home health agencies in Canton?
Mercy Medical Center Home Health & Hospice LLC ranks #5 of 6 home health agencies based in Canton on the Scorecard score, with 3.5 stars.
What areas does Mercy Medical Center Home Health & Hospice LLC serve?
Mercy Medical Center Home Health & Hospice LLC reports serving 129 ZIP codes to CMS, including 44001, 44012, 44022, 44028, 44039. Call (234) 203-3211 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Mercy Medical Center Home Health & Hospice LLC. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.