Franklin County Public Health Services CHHA
Home health agency · 355 West Main Street, Malone, NY 12953
At a glance
- Ownership
- Government Operated
- Medicare-certified
- Since 07/01/1966 · CCN 337086
- Rank in New York
- #50 of 94 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Home health aide · Not offered: Occupational therapy, Speech-language pathology, Medical social services
- Medicare episodes/yr
- 396
- Medicare spending
- 10% more than the national average per episode
- Service area
- 22 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 8 of 16 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.8% | 97.8% | 96.5% | Better |
| Checked flu shot status | 77.6% | 66.5% | 64.2% | Better |
| Patients improved at walking or moving around | 84.6% | 90.6% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 90.8% | 91.7% | 89.7% | Better |
| Patients improved at bathing | 78.9% | 91.5% | 90.6% | Worse |
| Patients' breathing improved | 86.6% | 92.5% | 91.3% | Worse |
| Patients improved at taking oral medications | 67.1% | 90.2% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.8% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 98.2% | 92.6% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.5% | 0.6% | 0.9% | About the same |
| Discharge function score | 76.2% | 74.5% | 71.7% | Better |
| Health info sent to next provider | 96% | 74% | 81.2% | Better |
| Health info given to patient | 97.2% | 90.3% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 85.3% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 11.9% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 3 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 88% | 86% | 89% | About the same |
| Team communicated well | 88% | 83% | 86% | Better |
| Discussed medicines, pain and home safety | 73% | 80% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 88% | 83% | 85% | Better |
| Would definitely recommend | 81% | 75% | 79% | Better |
Based on 103 completed surveys (28% response rate).
Location and service area
ZIP codes served (22)
12913, 12914, 12916, 12917, 12920, 12926, 12930, 12937, 12945, 12953, 12957, 12966, 12967, 12969, 12970, 12976, 12980, 12983, 12986, 12989, 13655, 13683
Frequently asked questions
Is Franklin County Public Health Services CHHA Medicare-certified?
How does Franklin County Public Health Services CHHA compare to other home health agencies in Malone?
What areas does Franklin County Public Health Services CHHA serve?
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Franklin County Public Health Services CHHA. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.