Heritage Home Care - las Cruces Inc.

Home health agency · 3025 Terrace Dr, Las Cruces, NM 88011

📞 (575) 556-2103

Quality of patient care star rating

48/ 100

Average

At a glance

Ownership: Non-Profit
Medicare-certified: Since 11/15/1996 · CCN 327157
Rank in Las Cruces: #4 of 11 home health agencies
Rank in New Mexico: #32 of 65 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Home health aide · Not offered: Speech-language pathology, Medical social services
Medicare episodes/yr: 204
Medicare spending: 8% less than the national average per episode
Service area: 14 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 6 of 16 reported measures, worse on 6.

Measure	This provider	State	National	vs. national
Started care in a timely manner	97.7%	96.6%	96.5%	Better
Checked flu shot status	85.7%	57.7%	64.2%	Better
Patients improved at walking or moving around	85.3%	88.9%	88.6%	Worse
Patients improved at getting in and out of bed	86.6%	90.7%	89.7%	Worse
Patients improved at bathing	85.7%	90.3%	90.6%	Worse
Patients' breathing improved	95.8%	90.9%	91.3%	Better
Patients improved at taking oral medications	75%	89.1%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	97.2%	92.9%	94.5%	Better
Falls with major injury (lower is better)	0.5%	1.3%	0.9%	About the same
Discharge function score	30.9%	66.6%	71.7%	Worse
Health info sent to next provider	30.8%	61.5%	81.2%	Worse
Health info given to patient	91.5%	82.4%	92.2%	About the same
Discharged to community (risk-adjusted)	88.8%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.5%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	8.1%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

CMS has not published these measures for this provider (usually because too few patients were treated in the reporting period).

Location and service area

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ZIP codes served (14)

88001, 88005, 88007, 88008, 88011, 88012, 88021, 88027, 88032, 88033, 88044, 88046, 88047, 88072