Liberty Home Care, LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
49/ 100
Well Care Home Health
Home health agency · 131 Racine Drive, Wilmington, NC 28403
Quality of patient care star rating · Patient survey: 5★
67/ 100
Above average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 07/01/1966 · CCN 347002
- Rank in Wilmington
- #1 of 3 home health agencies
- Rank in North Carolina
- #8 of 156 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 11,048
- Medicare spending
- 1% less than the national average per episode
- Service area
- 104 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 11 of 16 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.8% | 98.2% | 96.5% | Better |
| Checked flu shot status | 70.8% | 65.3% | 64.2% | Better |
| Patients improved at walking or moving around | 95% | 91.7% | 88.6% | Better |
| Patients improved at getting in and out of bed | 95.8% | 93.3% | 89.7% | Better |
| Patients improved at bathing | 95% | 93.1% | 90.6% | Better |
| Patients' breathing improved | 99.1% | 93.8% | 91.3% | Better |
| Patients improved at taking oral medications | 95.6% | 91% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 96.2% | 94.8% | 94.5% | Better |
| Falls with major injury (lower is better) | 1.1% | 1% | 0.9% | About the same |
| Discharge function score | 78.3% | 75.6% | 71.7% | Better |
| Health info sent to next provider | 80.9% | 79.4% | 81.2% | About the same |
| Health info given to patient | 92.5% | 91.5% | 92.2% | About the same |
| Discharged to community (risk-adjusted) | 85.6% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 3.7% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 8.1% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 5 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 92% | 91% | 89% | Better |
| Team communicated well | 89% | 88% | 86% | Better |
| Discussed medicines, pain and home safety | 87% | 85% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 90% | 88% | 85% | Better |
| Would definitely recommend | 84% | 82% | 79% | Better |
Based on 660 completed surveys (23% response rate).
Location and service area
ZIP codes served (104)
27529, 27858, 28277, 28311, 28318, 28320, 28325, 28328, 28329, 28332, 28334, 28337, 28340, 28341, 28344, 28348, 28349, 28358, 28365, 28366, 28369, 28382, 28384, 28385, 28392, 28393, 28398, 28399, 28401, 28403, 28405, 28409, 28411, 28412, 28420, 28421, 28422, 28423, 28424, 28425, 28428, 28429, 28430, 28431, 28432, 28433, 28434, 28435, 28436, 28438, 28439, 28441, 28442, 28443, 28444, 28445, 28447, 28448, 28449, 28450, 28451, 28452, 28453, 28454, 28455, 28456, 28457, 28458, 28459, 28460, 28461, 28462, 28463, 28464, 28465, 28466, 28467, 28468, 28469, 28470, 28472, 28478, 28479, 28480, 28508, 28518, 28521, 28539, 28540, 28541, 28543, 28544, 28545, 28546, 28547, 28555, 28570, 28572, 28574, 28582, 28584, 28585, 28594, 29566
Other home health agencies in Wilmington
Well Care Home Health of New Hanover , Inc
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
–no score
Not rated
Frequently asked questions
Is Well Care Home Health Medicare-certified?
Yes. Well Care Home Health (CMS Certification Number 347002) has been Medicare-certified since 07/01/1966, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Well Care Home Health compare to other home health agencies in Wilmington?
Well Care Home Health ranks #1 of 3 home health agencies based in Wilmington on the Scorecard score, with 5 stars.
What areas does Well Care Home Health serve?
Well Care Home Health reports serving 104 ZIP codes to CMS, including 27529, 27858, 28277, 28311, 28318. Call (910) 362-9405 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Well Care Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.