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Liberty Home Care

Home health agency · 46 McNeill Plaza, Whiteville, NC 28472

📞 (910) 642-5808

Quality of patient care star rating · Patient survey: 5★
63/ 100
Above average

At a glance

Ownership
Proprietary
Medicare-certified
Since 10/19/2010 · CCN 347248
Rank in North Carolina
#25 of 156 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr
952
Medicare spending
6% less than the national average per episode
Service area
25 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 9 of 16 reported measures, worse on 3.

MeasureThis providerStateNationalvs. national
Started care in a timely manner95.1%98.2%96.5%Worse
Checked flu shot status87.2%65.3%64.2%Better
Patients improved at walking or moving around94.4%91.7%88.6%Better
Patients improved at getting in and out of bed92.5%93.3%89.7%Better
Patients improved at bathing92.6%93.1%90.6%Better
Patients' breathing improved92.2%93.8%91.3%About the same
Patients improved at taking oral medications90.7%91%88.1%Better
New or worsened pressure ulcers (lower is better)0%0.2%0.2%About the same
Timely action on medication issues96.4%94.8%94.5%Better
Falls with major injury (lower is better)0.4%1%0.9%About the same
Discharge function score66.4%75.6%71.7%Worse
Health info sent to next provider93.9%79.4%81.2%Better
Health info given to patient97.5%91.5%92.2%Better
Discharged to community (risk-adjusted)35.2%77.7%Worse
Potentially preventable readmissions (risk-adjusted) (lower is better)4.4%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)9%10.8%Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 5 of 5 reported measures, worse on 0.

MeasureThis providerStateNationalvs. national
Care given in a professional way94%91%89%Better
Team communicated well93%88%86%Better
Discussed medicines, pain and home safety88%85%82%Better
Rated agency 9 or 10 out of 1093%88%85%Better
Would definitely recommend89%82%79%Better

Based on 100 completed surveys (16% response rate).

Location and service area

Open in Google Maps

ZIP codes served (25)

28320, 28332, 28337, 28392, 28399, 28423, 28424, 28430, 28431, 28432, 28433, 28434, 28436, 28438, 28439, 28441, 28442, 28444, 28447, 28448, 28450, 28455, 28456, 28463, 28472

Frequently asked questions

Is Liberty Home Care Medicare-certified?
Yes. Liberty Home Care (CMS Certification Number 347248) has been Medicare-certified since 10/19/2010, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Liberty Home Care compare to other home health agencies in Whiteville?
Liberty Home Care is the only home health agency based in Whiteville; providers in nearby cities may also serve the area.
What areas does Liberty Home Care serve?
Liberty Home Care reports serving 25 ZIP codes to CMS, including 28320, 28332, 28337, 28392, 28399. Call (910) 642-5808 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Liberty Home Care. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.