Home Care Services of Haywood Regional Medical Center
Home health agency · 13 Haywood Office Park Suite 106B, Waynesville, NC 28785
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 12/09/1971 · CCN 347035
- Rank in North Carolina
- #73 of 156 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services · Not offered: Home health aide
- Medicare episodes/yr
- 1,082
- Medicare spending
- 5% less than the national average per episode
- Service area
- 20 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 3 of 16 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 97.7% | 98.2% | 96.5% | Better |
| Checked flu shot status | 47.1% | 65.3% | 64.2% | Worse |
| Patients improved at walking or moving around | 88.6% | 91.7% | 88.6% | About the same |
| Patients improved at getting in and out of bed | 90.1% | 93.3% | 89.7% | About the same |
| Patients improved at bathing | 90.5% | 93.1% | 90.6% | About the same |
| Patients' breathing improved | 91.4% | 93.8% | 91.3% | About the same |
| Patients improved at taking oral medications | 87.4% | 91% | 88.1% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 92.1% | 94.8% | 94.5% | Worse |
| Falls with major injury (lower is better) | 0.8% | 1% | 0.9% | About the same |
| Discharge function score | 62% | 75.6% | 71.7% | Worse |
| Health info sent to next provider | 68.8% | 79.4% | 81.2% | Worse |
| Health info given to patient | 93.5% | 91.5% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 92.9% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 3.8% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 11.1% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 5 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 92% | 91% | 89% | Better |
| Team communicated well | 92% | 88% | 86% | Better |
| Discussed medicines, pain and home safety | 90% | 85% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 91% | 88% | 85% | Better |
| Would definitely recommend | 85% | 82% | 79% | Better |
Based on 205 completed surveys (27% response rate).
Location and service area
ZIP codes served (20)
28704, 28715, 28716, 28719, 28721, 28730, 28745, 28748, 28751, 28753, 28778, 28785, 28786, 28787, 28792, 28801, 28803, 28804, 28805, 28806
Frequently asked questions
Is Home Care Services of Haywood Regional Medical Center Medicare-certified?
How does Home Care Services of Haywood Regional Medical Center compare to other home health agencies in Waynesville?
What areas does Home Care Services of Haywood Regional Medical Center serve?
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Home Care Services of Haywood Regional Medical Center. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.