Carolina Home Care
Home health agency · 500 West St, Suite A1, Spindale, NC 28160
Phone not listed
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 01/16/1987 · CCN 347169
- Rank in North Carolina
- #50 of 156 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Medical social services, Home health aide · Not offered: Speech-language pathology
- Medicare episodes/yr
- 856
- Medicare spending
- 13% less than the national average per episode
- Service area
- 31 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 8 of 16 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 95.9% | 98.2% | 96.5% | About the same |
| Checked flu shot status | 39.2% | 65.3% | 64.2% | Worse |
| Patients improved at walking or moving around | 90.5% | 91.7% | 88.6% | Better |
| Patients improved at getting in and out of bed | 90.9% | 93.3% | 89.7% | Better |
| Patients improved at bathing | 90.6% | 93.1% | 90.6% | About the same |
| Patients' breathing improved | 93.7% | 93.8% | 91.3% | Better |
| Patients improved at taking oral medications | 89% | 91% | 88.1% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 90% | 94.8% | 94.5% | Worse |
| Falls with major injury (lower is better) | 0.8% | 1% | 0.9% | About the same |
| Discharge function score | 84.9% | 75.6% | 71.7% | Better |
| Health info sent to next provider | 89% | 79.4% | 81.2% | Better |
| Health info given to patient | 96.8% | 91.5% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 89.5% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.1% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 5.9% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 5 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 92% | 91% | 89% | Better |
| Team communicated well | 90% | 88% | 86% | Better |
| Discussed medicines, pain and home safety | 84% | 85% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 90% | 88% | 85% | Better |
| Would definitely recommend | 85% | 82% | 79% | Better |
Based on 277 completed surveys (26% response rate).
Location and service area
ZIP codes served (31)
28012, 28016, 28018, 28020, 28021, 28024, 28032, 28034, 28040, 28043, 28073, 28076, 28086, 28090, 28114, 28139, 28150, 28151, 28152, 28160, 28167, 28655, 28722, 28746, 28752, 28756, 28761, 28762, 28773, 28782, 28792
Frequently asked questions
Is Carolina Home Care Medicare-certified?
How does Carolina Home Care compare to other home health agencies in Spindale?
What areas does Carolina Home Care serve?
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Carolina Home Care. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.