Atrium Health at Home Union
Home health agency · 1423 E Franklin Street ,suite E, Monroe, NC 28112
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 03/01/1995 · CCN 347210
- Rank in North Carolina
- #81 of 156 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 975
- Medicare spending
- 10% less than the national average per episode
- Service area
- 21 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 4 of 16 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 93.6% | 98.2% | 96.5% | Worse |
| Checked flu shot status | 49.9% | 65.3% | 64.2% | Worse |
| Patients improved at walking or moving around | 88.9% | 91.7% | 88.6% | About the same |
| Patients improved at getting in and out of bed | 89.9% | 93.3% | 89.7% | About the same |
| Patients improved at bathing | 89% | 93.1% | 90.6% | Worse |
| Patients' breathing improved | 91.6% | 93.8% | 91.3% | About the same |
| Patients improved at taking oral medications | 81% | 91% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.6% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 98.4% | 94.8% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.9% | 1% | 0.9% | About the same |
| Discharge function score | 72.8% | 75.6% | 71.7% | Better |
| Health info sent to next provider | 93.5% | 79.4% | 81.2% | Better |
| Health info given to patient | 93% | 91.5% | 92.2% | About the same |
| Discharged to community (risk-adjusted) | 87.3% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.2% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 10.9% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 5 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 93% | 91% | 89% | Better |
| Team communicated well | 93% | 88% | 86% | Better |
| Discussed medicines, pain and home safety | 91% | 85% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 94% | 88% | 85% | Better |
| Would definitely recommend | 90% | 82% | 79% | Better |
Based on 300 completed surveys (24% response rate).
Location and service area
ZIP codes served (21)
28007, 28027, 28079, 28091, 28103, 28104, 28105, 28108, 28110, 28112, 28119, 28133, 28135, 28170, 28173, 28174, 28212, 28227, 28277, 29707, 29720
Frequently asked questions
Is Atrium Health at Home Union Medicare-certified?
How does Atrium Health at Home Union compare to other home health agencies in Monroe?
What areas does Atrium Health at Home Union serve?
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Atrium Health at Home Union. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.