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Liberty Home Care LLC

Home health agency ยท 445 Western Blvd Suite E, Jacksonville, NC 28546

๐Ÿ“ž (910) 346-4800

Quality of patient care star rating ยท Patient survey: 5โ˜…
37/ 100
Below average

At a glance

Ownership
Proprietary
Medicare-certified
Since 11/03/2010 ยท CCN 347246
Rank in Jacksonville
#1 of 3 home health agencies
Rank in North Carolina
#153 of 156 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr
432
Medicare spending
12% less than the national average per episode
Service area
17 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 1 of 16 reported measures, worse on 11.

MeasureThis providerStateNationalvs. national
Started care in a timely manner98.2%98.2%96.5%Better
Checked flu shot status54.4%65.3%64.2%Worse
Patients improved at walking or moving around75%91.7%88.6%Worse
Patients improved at getting in and out of bed81.3%93.3%89.7%Worse
Patients improved at bathing82.9%93.1%90.6%Worse
Patients' breathing improved80.3%93.8%91.3%Worse
Patients improved at taking oral medications74.2%91%88.1%Worse
New or worsened pressure ulcers (lower is better)0.8%0.2%0.2%About the same
Timely action on medication issues89.1%94.8%94.5%Worse
Falls with major injury (lower is better)1.8%1%0.9%About the same
Discharge function score67.2%75.6%71.7%Worse
Health info sent to next provider46.9%79.4%81.2%Worse
Health info given to patient92.9%91.5%92.2%About the same
Discharged to community (risk-adjusted)57.1%โ€”77.7%Worse
Potentially preventable readmissions (risk-adjusted) (lower is better)4.1%โ€”4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)14.4%โ€”10.8%Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 4 of 5 reported measures, worse on 0.

MeasureThis providerStateNationalvs. national
Care given in a professional way93%91%89%Better
Team communicated well93%88%86%Better
Discussed medicines, pain and home safety81%85%82%About the same
Rated agency 9 or 10 out of 1092%88%85%Better
Would definitely recommend88%82%79%Better

Based on 50 completed surveys (28% response rate).

Location and service area

Open in Google Maps

ZIP codes served (17)

28445, 28454, 28460, 28466, 28518, 28539, 28540, 28544, 28546, 28547, 28555, 28557, 28570, 28574, 28582, 28584, 28594

Other home health agencies in Jacksonville

Continuum Home Care and Hospic

3886 Henderson Drive 28546
Proprietary ยท Medicare-certified since 1998
โœ“ Nursingโœ“ Physical therapyโœ“ Occupational therapyโœ“ Speechโœ“ Social workโœ“ Home health aide
โ€“no score
Not rated

Lower Cape Fear Lifecare

2970 Henderson Drive 28546 ยท (910) 570-6660
Government Operated ยท Medicare-certified since 1974
โœ“ Nursingโœ“ Physical therapyโœ“ Occupational therapyโœ“ Speechโœ“ Social workโœ“ Home health aide
โ€“no score
Not rated

All 3 home health agencies in Jacksonville โ†’

Frequently asked questions

Is Liberty Home Care LLC Medicare-certified?
Yes. Liberty Home Care LLC (CMS Certification Number 347246) has been Medicare-certified since 11/03/2010, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Liberty Home Care LLC compare to other home health agencies in Jacksonville?
Liberty Home Care LLC ranks #1 of 3 home health agencies based in Jacksonville on the Scorecard score, with 2 stars.
What areas does Liberty Home Care LLC serve?
Liberty Home Care LLC reports serving 17 ZIP codes to CMS, including 28445, 28454, 28460, 28466, 28518. Call (910) 346-4800 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Liberty Home Care LLC. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.