Gentiva Health Services
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
62/ 100
Centerwell Home Health
Home health agency · 1985 Tate Blvd Se Suite 303, Hickory, NC 28602
Quality of patient care star rating
68/ 100
Above average
At a glance
- Ownership
- Government Operated
- Medicare-certified
- Since 07/01/1973 · CCN 347053
- Rank in Hickory
- #1 of 4 home health agencies
- Rank in North Carolina
- #7 of 156 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 21
- Medicare spending
- Same as the national average per episode
- Service area
- 12 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 6 of 12 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 100% | 98.2% | 96.5% | Better |
| Checked flu shot status | 67.9% | 65.3% | 64.2% | Better |
| Patients improved at walking or moving around | 86.8% | 91.7% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 85.6% | 93.3% | 89.7% | Worse |
| Patients improved at bathing | 88.5% | 93.1% | 90.6% | Worse |
| Patients' breathing improved | 91.3% | 93.8% | 91.3% | About the same |
| Patients improved at taking oral medications | 100% | 91% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 100% | 94.8% | 94.5% | Better |
| Falls with major injury (lower is better) | 0% | 1% | 0.9% | About the same |
| Discharge function score | 88.4% | 75.6% | 71.7% | Better |
| Health info given to patient | 97.5% | 91.5% | 92.2% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Not Available; preventable readmissions Not Available; preventable hospitalizations Not Available.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 4 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 91% | 91% | 89% | Better |
| Team communicated well | 88% | 88% | 86% | Better |
| Discussed medicines, pain and home safety | 98% | 85% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 94% | 88% | 85% | Better |
| Would definitely recommend | 73% | 82% | 79% | Worse |
Based on 12 completed surveys (21% response rate).
Location and service area
ZIP codes served (12)
28037, 28168, 28601, 28602, 28609, 28610, 28612, 28613, 28650, 28658, 28673, 28682
Other home health agencies in Hickory
Guardian Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial workHome health aide
56/ 100
Interim Healthcare of the Tria
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
–no score
Not rated
Frequently asked questions
Is Centerwell Home Health Medicare-certified?
Yes. Centerwell Home Health (CMS Certification Number 347053) has been Medicare-certified since 07/01/1973, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Centerwell Home Health compare to other home health agencies in Hickory?
Centerwell Home Health ranks #1 of 4 home health agencies based in Hickory on the Scorecard score, with 4 stars.
What areas does Centerwell Home Health serve?
Centerwell Home Health reports serving 12 ZIP codes to CMS, including 28037, 28168, 28601, 28602, 28609. Call (828) 270-3990 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Centerwell Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.