Carepartners Home Care & Hospice
Home health agency · 170 Church St, Franklin, NC 28734
Phone not listed
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 10/31/1973 · CCN 347055
- Rank in North Carolina
- #23 of 156 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 797
- Medicare spending
- 5% more than the national average per episode
- Service area
- 7 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 10 of 16 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.9% | 98.2% | 96.5% | Better |
| Checked flu shot status | 77.3% | 65.3% | 64.2% | Better |
| Patients improved at walking or moving around | 92.6% | 91.7% | 88.6% | Better |
| Patients improved at getting in and out of bed | 91.8% | 93.3% | 89.7% | Better |
| Patients improved at bathing | 92% | 93.1% | 90.6% | Better |
| Patients' breathing improved | 93% | 93.8% | 91.3% | Better |
| Patients improved at taking oral medications | 88.4% | 91% | 88.1% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 93% | 94.8% | 94.5% | Worse |
| Falls with major injury (lower is better) | 1.2% | 1% | 0.9% | About the same |
| Discharge function score | 80.8% | 75.6% | 71.7% | Better |
| Health info sent to next provider | 82.9% | 79.4% | 81.2% | Better |
| Health info given to patient | 97.8% | 91.5% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 90.3% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.4% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 10% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 5 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 94% | 91% | 89% | Better |
| Team communicated well | 92% | 88% | 86% | Better |
| Discussed medicines, pain and home safety | 87% | 85% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 94% | 88% | 85% | Better |
| Would definitely recommend | 92% | 82% | 79% | Better |
Based on 187 completed surveys (33% response rate).
Location and service area
ZIP codes served (7)
28717, 28723, 28734, 28741, 28744, 28763, 28775
Frequently asked questions
Is Carepartners Home Care & Hospice Medicare-certified?
How does Carepartners Home Care & Hospice compare to other home health agencies in Franklin?
What areas does Carepartners Home Care & Hospice serve?
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Carepartners Home Care & Hospice. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.