Centerwell Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
67/ 100
Phelps Health Home Health and Hospice
Home health agency · 1500 E State Highway 72, Rolla, MO 65401
Quality of patient care star rating · Patient survey: 5★
48/ 100
Average
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 10/06/1998 · CCN 267555
- Rank in Rolla
- #2 of 2 home health agencies
- Rank in Missouri
- #73 of 109 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 889
- Medicare spending
- 6% less than the national average per episode
- Service area
- 39 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 4 of 16 reported measures, worse on 8.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.9% | 98.2% | 96.5% | Better |
| Checked flu shot status | 40.5% | 64.3% | 64.2% | Worse |
| Patients improved at walking or moving around | 75.7% | 90.7% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 79.5% | 92.7% | 89.7% | Worse |
| Patients improved at bathing | 82.2% | 92.6% | 90.6% | Worse |
| Patients' breathing improved | 81.7% | 92.8% | 91.3% | Worse |
| Patients improved at taking oral medications | 75.7% | 91% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 66.2% | 95.8% | 94.5% | Worse |
| Falls with major injury (lower is better) | 0.9% | 1% | 0.9% | About the same |
| Discharge function score | 66% | 80.1% | 71.7% | Worse |
| Health info sent to next provider | 98% | 86.3% | 81.2% | Better |
| Health info given to patient | 99.3% | 95.4% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 96.3% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.4% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 11.7% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 5 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 91% | 90% | 89% | Better |
| Team communicated well | 90% | 88% | 86% | Better |
| Discussed medicines, pain and home safety | 89% | 84% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 90% | 86% | 85% | Better |
| Would definitely recommend | 83% | 81% | 79% | Better |
Based on 262 completed surveys (26% response rate).
Location and service area
ZIP codes served (39)
63080, 63091, 65013, 65014, 65058, 65066, 65401, 65436, 65440, 65441, 65443, 65446, 65449, 65452, 65453, 65456, 65457, 65459, 65461, 65462, 65473, 65501, 65529, 65534, 65535, 65541, 65542, 65550, 65552, 65556, 65557, 65559, 65560, 65565, 65570, 65580, 65582, 65583, 65584
Other home health agencies in Rolla
Frequently asked questions
Is Phelps Health Home Health and Hospice Medicare-certified?
Yes. Phelps Health Home Health and Hospice (CMS Certification Number 267555) has been Medicare-certified since 10/06/1998, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Phelps Health Home Health and Hospice compare to other home health agencies in Rolla?
Phelps Health Home Health and Hospice ranks #2 of 2 home health agencies based in Rolla on the Scorecard score, with 2.5 stars.
What areas does Phelps Health Home Health and Hospice serve?
Phelps Health Home Health and Hospice reports serving 39 ZIP codes to CMS, including 63080, 63091, 65013, 65014, 65058. Call (573) 364-2425 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Phelps Health Home Health and Hospice. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.