Diamond Home Health Services
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
72/ 100
Universal Home Health Care
Home health agency · 24315 Northwestern Highway, Suite 226, Southfield, MI 48075
Quality of patient care star rating · Patient survey: 2★
36/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 10/15/2002 · CCN 237476
- Rank in Southfield
- #22 of 41 home health agencies
- Rank in Michigan
- #247 of 284 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 418
- Medicare spending
- Same as the national average per episode
- Service area
- 140 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 5 of 16 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 82.5% | 96.7% | 96.5% | Worse |
| Checked flu shot status | 69.8% | 63% | 64.2% | Better |
| Patients improved at walking or moving around | 88.6% | 89.6% | 88.6% | About the same |
| Patients improved at getting in and out of bed | 91.5% | 90.9% | 89.7% | Better |
| Patients improved at bathing | 90.1% | 91.5% | 90.6% | About the same |
| Patients' breathing improved | 89.9% | 91.8% | 91.3% | Worse |
| Patients improved at taking oral medications | 90.5% | 89.7% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0.7% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 33.9% | 95.1% | 94.5% | Worse |
| Falls with major injury (lower is better) | 1.1% | 0.8% | 0.9% | About the same |
| Discharge function score | 43.7% | 74% | 71.7% | Worse |
| Health info sent to next provider | 72.9% | 89.7% | 81.2% | Worse |
| Health info given to patient | 91.3% | 94.2% | 92.2% | About the same |
| Discharged to community (risk-adjusted) | 89.9% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.1% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 7.1% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 84% | 88% | 89% | Worse |
| Team communicated well | 75% | 84% | 86% | Worse |
| Discussed medicines, pain and home safety | 73% | 80% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 73% | 84% | 85% | Worse |
| Would definitely recommend | 68% | 75% | 79% | Worse |
Based on 121 completed surveys (22% response rate).
Location and service area
ZIP codes served (140)
48009, 48015, 48021, 48025, 48026, 48030, 48033, 48034, 48035, 48036, 48038, 48045, 48047, 48066, 48067, 48070, 48072, 48073, 48075, 48076, 48080, 48081, 48082, 48083, 48088, 48089, 48091, 48092, 48093, 48098, 48101, 48111, 48124, 48125, 48126, 48127, 48128, 48134, 48135, 48141, 48146, 48150, 48152, 48154, 48165, 48167, 48168, 48170, 48173, 48174, 48178, 48180, 48183, 48184, 48185, 48186, 48187, 48188, 48193, 48195, 48197, 48198, 48201, 48202, 48203, 48204, 48205, 48206, 48207, 48208, 48209, 48210, 48212, 48213, 48214, 48215, 48216, 48217, 48218, 48219, 48220, 48221, 48223, 48224, 48225, 48227, 48228, 48229, 48234, 48235, 48236, 48237, 48238, 48239, 48240, 48301, 48302, 48304, 48307, 48309, 48310, 48312, 48313, 48314, 48315, 48317, 48322, 48323, 48324, 48326, 48328, 48331, 48334, 48335, 48336, 48342, 48346, 48348, 48357, 48360, 48371, 48374, 48375, 48377, 48380, 48381, 48382, 48386, 48390, 48393, 48423, 48433, 48439, 48457, 48503, 48505, 48506, 48507, 48529, 48532
Other home health agencies in Southfield
Caring Choice Network
✓ Nursing✓ Physical therapyOccupational therapySpeechSocial workHome health aide
69/ 100
Purple Heart Home Health Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
68/ 100
Wisdom Home Health Care, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
65/ 100
Southeast Home Health Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
65/ 100
Not rated
Frequently asked questions
Is Universal Home Health Care Medicare-certified?
Yes. Universal Home Health Care (CMS Certification Number 237476) has been Medicare-certified since 10/15/2002, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Universal Home Health Care compare to other home health agencies in Southfield?
Universal Home Health Care ranks #22 of 41 home health agencies based in Southfield on the Scorecard score, with 3.5 stars.
What areas does Universal Home Health Care serve?
Universal Home Health Care reports serving 140 ZIP codes to CMS, including 48009, 48015, 48021, 48025, 48026. Call (248) 423-0236 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Universal Home Health Care. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.