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Compassionate Home Health Services

Home health agency · 35 S Johnson Ave, Suite 3B, Pontiac, MI 48341

📞 (248) 681-1211

Quality of patient care star rating
25/ 100
Below average

At a glance

Ownership
Proprietary
Medicare-certified
Since 10/19/2011 · CCN 239199
Rank in Michigan
#276 of 284 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr
31
Medicare spending
23% less than the national average per episode
Service area
88 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 2 of 14 reported measures, worse on 10.

MeasureThis providerStateNationalvs. national
Started care in a timely manner66.3%96.7%96.5%Worse
Checked flu shot status69.2%63%64.2%Better
Patients improved at walking or moving around68.6%89.6%88.6%Worse
Patients improved at getting in and out of bed74.1%90.9%89.7%Worse
Patients improved at bathing82.4%91.5%90.6%Worse
Patients' breathing improved87.9%91.8%91.3%Worse
Patients improved at taking oral medications79.8%89.7%88.1%Worse
New or worsened pressure ulcers (lower is better)0.7%0.3%0.2%About the same
Timely action on medication issues90.9%95.1%94.5%Worse
Falls with major injury (lower is better)0%0.8%0.9%About the same
Discharge function score47.3%74%71.7%Worse
Health info sent to next provider66.3%89.7%81.2%Worse
Health info given to patient87%94.2%92.2%Worse
Discharged to community (risk-adjusted)82.2%77.7%Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Not Available; preventable hospitalizations Not Available.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 5.

MeasureThis providerStateNationalvs. national
Care given in a professional way76%88%89%Worse
Team communicated well77%84%86%Worse
Discussed medicines, pain and home safety75%80%82%Worse
Rated agency 9 or 10 out of 1067%84%85%Worse
Would definitely recommend63%75%79%Worse

Based on 27 completed surveys (25% response rate).

Location and service area

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ZIP codes served (88)

48005, 48021, 48030, 48033, 48034, 48035, 48066, 48073, 48075, 48076, 48080, 48084, 48085, 48089, 48116, 48124, 48126, 48135, 48141, 48150, 48167, 48170, 48174, 48178, 48180, 48183, 48184, 48185, 48186, 48192, 48201, 48202, 48203, 48204, 48205, 48206, 48207, 48210, 48212, 48213, 48214, 48215, 48217, 48219, 48221, 48223, 48224, 48225, 48227, 48228, 48234, 48235, 48237, 48238, 48239, 48240, 48301, 48302, 48304, 48306, 48307, 48309, 48313, 48320, 48324, 48327, 48328, 48329, 48334, 48340, 48341, 48342, 48346, 48348, 48350, 48356, 48359, 48360, 48362, 48363, 48371, 48374, 48375, 48377, 48430, 48442, 48601, 48616

Frequently asked questions

Is Compassionate Home Health Services Medicare-certified?
Yes. Compassionate Home Health Services (CMS Certification Number 239199) has been Medicare-certified since 10/19/2011, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Compassionate Home Health Services compare to other home health agencies in Pontiac?
Compassionate Home Health Services is the only home health agency based in Pontiac; providers in nearby cities may also serve the area.
What areas does Compassionate Home Health Services serve?
Compassionate Home Health Services reports serving 88 ZIP codes to CMS, including 48005, 48021, 48030, 48033, 48034. Call (248) 681-1211 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Compassionate Home Health Services. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.