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Northern Home Care, Inc

Home health agency · 42 W 2ND St #3, Pentwater, MI 49449

📞 (231) 689-0096

Quality of patient care star rating · Patient survey: 4★
37/ 100
Below average

At a glance

Ownership
Proprietary
Medicare-certified
Since 04/09/1993 · CCN 237243
Rank in Michigan
#243 of 284 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services · Not offered: Home health aide
Medicare episodes/yr
721
Medicare spending
8% less than the national average per episode
Service area
40 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 3 of 16 reported measures, worse on 11.

MeasureThis providerStateNationalvs. national
Started care in a timely manner92.6%96.7%96.5%Worse
Checked flu shot status60.2%63%64.2%Worse
Patients improved at walking or moving around64%89.6%88.6%Worse
Patients improved at getting in and out of bed74.6%90.9%89.7%Worse
Patients improved at bathing71.8%91.5%90.6%Worse
Patients' breathing improved69.1%91.8%91.3%Worse
Patients improved at taking oral medications62.4%89.7%88.1%Worse
New or worsened pressure ulcers (lower is better)0%0.3%0.2%About the same
Timely action on medication issues82.9%95.1%94.5%Worse
Falls with major injury (lower is better)2.2%0.8%0.9%Worse
Discharge function score62.8%74%71.7%Worse
Health info sent to next provider85.9%89.7%81.2%Better
Health info given to patient98%94.2%92.2%Better
Discharged to community (risk-adjusted)78.9%77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)4.1%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)14.6%10.8%Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 3 of 5 reported measures, worse on 0.

MeasureThis providerStateNationalvs. national
Care given in a professional way93%88%89%Better
Team communicated well86%84%86%About the same
Discussed medicines, pain and home safety83%80%82%About the same
Rated agency 9 or 10 out of 1088%84%85%Better
Would definitely recommend86%75%79%Better

Based on 85 completed surveys (20% response rate).

Location and service area

Open in Google Maps

ZIP codes served (40)

49304, 49307, 49309, 49327, 49337, 49349, 49402, 49405, 49410, 49411, 49420, 49421, 49425, 49431, 49436, 49437, 49444, 49445, 49446, 49449, 49452, 49454, 49455, 49457, 49458, 49459, 49461, 49613, 49614, 49616, 49619, 49626, 49634, 49640, 49644, 49645, 49660, 49675, 49683, 49689

Frequently asked questions

Is Northern Home Care, Inc Medicare-certified?
Yes. Northern Home Care, Inc (CMS Certification Number 237243) has been Medicare-certified since 04/09/1993, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Northern Home Care, Inc compare to other home health agencies in Pentwater?
Northern Home Care, Inc is the only home health agency based in Pentwater; providers in nearby cities may also serve the area.
What areas does Northern Home Care, Inc serve?
Northern Home Care, Inc reports serving 40 ZIP codes to CMS, including 49304, 49307, 49309, 49327, 49337. Call (231) 689-0096 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Northern Home Care, Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.