Trinity Health at Home - Muskegon
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
62/ 100
Community Home Health Care of West Michigan, Inc
Home health agency · 1909 Ruddiman Dr, Muskegon, MI 49445
Quality of patient care star rating
43/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 02/19/2010 · CCN 239100
- Rank in Muskegon
- #2 of 2 home health agencies
- Rank in Michigan
- #208 of 284 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Medical social services, Home health aide · Not offered: Speech-language pathology
- Medicare episodes/yr
- 96
- Medicare spending
- 9% less than the national average per episode
- Service area
- 26 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 4 of 15 reported measures, worse on 9.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 100% | 96.7% | 96.5% | Better |
| Checked flu shot status | 52.4% | 63% | 64.2% | Worse |
| Patients improved at walking or moving around | 81.1% | 89.6% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 69.2% | 90.9% | 89.7% | Worse |
| Patients improved at bathing | 76.3% | 91.5% | 90.6% | Worse |
| Patients' breathing improved | 83% | 91.8% | 91.3% | Worse |
| Patients improved at taking oral medications | 49.6% | 89.7% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 80% | 95.1% | 94.5% | Worse |
| Falls with major injury (lower is better) | 3.3% | 0.8% | 0.9% | Worse |
| Discharge function score | 68.6% | 74% | 71.7% | Worse |
| Health info sent to next provider | 86.7% | 89.7% | 81.2% | Better |
| Health info given to patient | 96.7% | 94.2% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 83.7% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.3% | — | 4.1% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Not Available.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 3 of 5 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 100% | 88% | 89% | Better |
| Team communicated well | 100% | 84% | 86% | Better |
| Discussed medicines, pain and home safety | 68% | 80% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 100% | 84% | 85% | Better |
| Would definitely recommend | 72% | 75% | 79% | Worse |
Based on 4 completed surveys (7% response rate).
Location and service area
ZIP codes served (26)
49304, 49327, 49349, 49411, 49417, 49420, 49421, 49425, 49431, 49436, 49437, 49441, 49442, 49444, 49445, 49446, 49452, 49454, 49455, 49456, 49457, 49459, 49461, 49644, 49660, 49689
Other home health agencies in Muskegon
Frequently asked questions
Is Community Home Health Care of West Michigan, Inc Medicare-certified?
Yes. Community Home Health Care of West Michigan, Inc (CMS Certification Number 239100) has been Medicare-certified since 02/19/2010, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Community Home Health Care of West Michigan, Inc compare to other home health agencies in Muskegon?
Community Home Health Care of West Michigan, Inc ranks #2 of 2 home health agencies based in Muskegon on the Scorecard score, with 2.5 stars.
What areas does Community Home Health Care of West Michigan, Inc serve?
Community Home Health Care of West Michigan, Inc reports serving 26 ZIP codes to CMS, including 49304, 49327, 49349, 49411, 49417. Call (231) 733-0030 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Community Home Health Care of West Michigan, Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.