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Heartland Home Health

Home health agency ยท 1320 Waldo Ave, Suite 300, Midland, MI 48642

๐Ÿ“ž (989) 667-3440

Quality of patient care star rating ยท Patient survey: 4โ˜…
51/ 100
Average

At a glance

Ownership
Non-Profit
Medicare-certified
Since 09/19/1984 ยท CCN 237162
Rank in Midland
#2 of 2 home health agencies
Rank in Michigan
#145 of 284 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr
463
Medicare spending
3% less than the national average per episode
Service area
52 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 7 of 16 reported measures, worse on 4.

MeasureThis providerStateNationalvs. national
Started care in a timely manner99.3%96.7%96.5%Better
Checked flu shot status54.7%63%64.2%Worse
Patients improved at walking or moving around90.8%89.6%88.6%Better
Patients improved at getting in and out of bed87.6%90.9%89.7%Worse
Patients improved at bathing90.9%91.5%90.6%About the same
Patients' breathing improved95%91.8%91.3%Better
Patients improved at taking oral medications88%89.7%88.1%About the same
New or worsened pressure ulcers (lower is better)0%0.3%0.2%About the same
Timely action on medication issues96.6%95.1%94.5%Better
Falls with major injury (lower is better)1%0.8%0.9%About the same
Discharge function score55%74%71.7%Worse
Health info sent to next provider61.5%89.7%81.2%Worse
Health info given to patient97.4%94.2%92.2%Better
Discharged to community (risk-adjusted)86.9%โ€”77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)3.8%โ€”4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)8.2%โ€”10.8%Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 1 of 5 reported measures, worse on 3.

MeasureThis providerStateNationalvs. national
Care given in a professional way87%88%89%Worse
Team communicated well86%84%86%About the same
Discussed medicines, pain and home safety85%80%82%Better
Rated agency 9 or 10 out of 1080%84%85%Worse
Would definitely recommend73%75%79%Worse

Based on 158 completed surveys (27% response rate).

Location and service area

Open in Google Maps

ZIP codes served (52)

48415, 48417, 48601, 48602, 48603, 48604, 48609, 48611, 48612, 48613, 48615, 48616, 48617, 48618, 48622, 48623, 48624, 48625, 48626, 48628, 48631, 48632, 48634, 48637, 48638, 48640, 48642, 48650, 48652, 48655, 48657, 48658, 48662, 48706, 48708, 48722, 48732, 48734, 48747, 48801, 48829, 48832, 48847, 48858, 48871, 48877, 48878, 48880, 48883, 48891, 48893, 49340

Other home health agencies in Midland

Mymichigan Home Care

6810 Eastman Ave 48642 ยท (989) 633-1400
Proprietary ยท Medicare-certified since 1966
โœ“ Nursingโœ“ Physical therapyโœ“ Occupational therapyโœ“ Speechโœ“ Social workโœ“ Home health aide
61/ 100

All 2 home health agencies in Midland โ†’

Frequently asked questions

Is Heartland Home Health Medicare-certified?
Yes. Heartland Home Health (CMS Certification Number 237162) has been Medicare-certified since 09/19/1984, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Heartland Home Health compare to other home health agencies in Midland?
Heartland Home Health ranks #2 of 2 home health agencies based in Midland on the Scorecard score, with 4 stars.
What areas does Heartland Home Health serve?
Heartland Home Health reports serving 52 ZIP codes to CMS, including 48415, 48417, 48601, 48602, 48603. Call (989) 667-3440 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Heartland Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.