Synergy Home Health Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
42/ 100
New Century Home Health Care
Home health agency · 1387 East 12 Mile Road, Madison Heights, MI 48071
Quality of patient care star rating · Patient survey: 3★
50/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 11/15/2000 · CCN 237453
- Rank in Madison Heights
- #1 of 7 home health agencies
- Rank in Michigan
- #151 of 284 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 442
- Medicare spending
- 12% less than the national average per episode
- Service area
- 107 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 11 of 16 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 57.3% | 96.7% | 96.5% | Worse |
| Checked flu shot status | 80% | 63% | 64.2% | Better |
| Patients improved at walking or moving around | 93.5% | 89.6% | 88.6% | Better |
| Patients improved at getting in and out of bed | 94.9% | 90.9% | 89.7% | Better |
| Patients improved at bathing | 95.9% | 91.5% | 90.6% | Better |
| Patients' breathing improved | 100% | 91.8% | 91.3% | Better |
| Patients improved at taking oral medications | 99.2% | 89.7% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0.5% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 96.5% | 95.1% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.5% | 0.8% | 0.9% | About the same |
| Discharge function score | 66.9% | 74% | 71.7% | Worse |
| Health info sent to next provider | 92.4% | 89.7% | 81.2% | Better |
| Health info given to patient | 96.9% | 94.2% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 88.7% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.6% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 8.1% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 89% | 88% | 89% | About the same |
| Team communicated well | 76% | 84% | 86% | Worse |
| Discussed medicines, pain and home safety | 75% | 80% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 73% | 84% | 85% | Worse |
| Would definitely recommend | 54% | 75% | 79% | Worse |
Based on 50 completed surveys (12% response rate).
Location and service area
ZIP codes served (107)
48015, 48021, 48026, 48033, 48034, 48035, 48036, 48038, 48042, 48043, 48044, 48045, 48047, 48051, 48062, 48064, 48066, 48071, 48075, 48080, 48082, 48083, 48085, 48088, 48089, 48091, 48092, 48093, 48094, 48101, 48111, 48120, 48122, 48124, 48125, 48126, 48127, 48135, 48141, 48146, 48150, 48154, 48160, 48180, 48183, 48184, 48185, 48186, 48187, 48192, 48195, 48197, 48198, 48201, 48202, 48203, 48204, 48205, 48206, 48207, 48208, 48209, 48210, 48211, 48212, 48213, 48214, 48215, 48216, 48219, 48220, 48221, 48223, 48224, 48225, 48226, 48227, 48228, 48229, 48234, 48235, 48237, 48238, 48239, 48240, 48307, 48310, 48312, 48313, 48315, 48322, 48324, 48328, 48331, 48334, 48335, 48336, 48340, 48342, 48371, 48377, 48383, 48503, 48505, 48601, 48602, 48604
Other home health agencies in Madison Heights
Health Choice Home Care Service, LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
38/ 100
St Mary Home Health Services
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
36/ 100
Accentcare Home Health of Michigan
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social workHome health aide
33/ 100
Golden Plus Home Health Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
–no score
Not rated
Frequently asked questions
Is New Century Home Health Care Medicare-certified?
Yes. New Century Home Health Care (CMS Certification Number 237453) has been Medicare-certified since 11/15/2000, which means it meets federal requirements and Medicare will pay for covered home health services.
How does New Century Home Health Care compare to other home health agencies in Madison Heights?
New Century Home Health Care ranks #1 of 7 home health agencies based in Madison Heights on the Scorecard score, with 4.5 stars.
What areas does New Century Home Health Care serve?
New Century Home Health Care reports serving 107 ZIP codes to CMS, including 48015, 48021, 48026, 48033, 48034. Call (248) 398-9600 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with New Century Home Health Care. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.