Home Care Connect

Home health agency · 33620 Five Mile Rd, Suite B, Livonia, MI 48154

📞 (313) 541-1172

Quality of patient care star rating

50/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 02/17/2011 · CCN 239157
Rank in Livonia: #8 of 15 home health agencies
Rank in Michigan: #159 of 284 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 130
Medicare spending: 3% more than the national average per episode
Service area: 57 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 3 of 16 reported measures, worse on 9.

Measure	This provider	State	National	vs. national
Started care in a timely manner	100%	96.7%	96.5%	Better
Checked flu shot status	77.6%	63%	64.2%	Better
Patients improved at walking or moving around	72.5%	89.6%	88.6%	Worse
Patients improved at getting in and out of bed	74.8%	90.9%	89.7%	Worse
Patients improved at bathing	65.9%	91.5%	90.6%	Worse
Patients' breathing improved	86.4%	91.8%	91.3%	Worse
Patients improved at taking oral medications	54.7%	89.7%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	80%	95.1%	94.5%	Worse
Falls with major injury (lower is better)	1.5%	0.8%	0.9%	About the same
Discharge function score	52.7%	74%	71.7%	Worse
Health info sent to next provider	71.6%	89.7%	81.2%	Worse
Health info given to patient	86.5%	94.2%	92.2%	Worse
Discharged to community (risk-adjusted)	89.6%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.2%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	10.5%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 5 of 5 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Care given in a professional way	97%	88%	89%	Better
Team communicated well	96%	84%	86%	Better
Discussed medicines, pain and home safety	98%	80%	82%	Better
Rated agency 9 or 10 out of 10	90%	84%	85%	Better
Would definitely recommend	97%	75%	79%	Better

Based on 12 completed surveys (12% response rate).

Location and service area

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ZIP codes served (57)

48021, 48033, 48035, 48036, 48066, 48075, 48076, 48080, 48081, 48082, 48093, 48101, 48104, 48111, 48125, 48126, 48127, 48135, 48152, 48154, 48160, 48164, 48170, 48174, 48176, 48178, 48180, 48184, 48185, 48187, 48188, 48192, 48197, 48198, 48205, 48206, 48207, 48214, 48221, 48227, 48235, 48238, 48239, 48302, 48307, 48310, 48312, 48317, 48322, 48323, 48324, 48331, 48334, 48335, 48336, 48375, 48390