Centerwell Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial workHome health aide
70/ 100
Community Health & Counseling Services
Home health agency · 42 Cedar Street, Bangor, ME 04402
Quality of patient care star rating · Patient survey: 5★
52/ 100
Average
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 07/20/1972 · CCN 207026
- Rank in Bangor
- #3 of 4 home health agencies
- Rank in Maine
- #13 of 19 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 1,183
- Medicare spending
- 18% less than the national average per episode
- Service area
- 112 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 7 of 16 reported measures, worse on 6.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99% | 94.5% | 96.5% | Better |
| Checked flu shot status | 58.7% | 69.8% | 64.2% | Worse |
| Patients improved at walking or moving around | 82.7% | 93.1% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 88.3% | 94.5% | 89.7% | Worse |
| Patients improved at bathing | 86.3% | 93.8% | 90.6% | Worse |
| Patients' breathing improved | 86.6% | 93.2% | 91.3% | Worse |
| Patients improved at taking oral medications | 79.2% | 91.6% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.6% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 97.4% | 93.3% | 94.5% | Better |
| Falls with major injury (lower is better) | 1.1% | 1.2% | 0.9% | About the same |
| Discharge function score | 73.6% | 79.9% | 71.7% | Better |
| Health info sent to next provider | 89.6% | 88.1% | 81.2% | Better |
| Health info given to patient | 93.2% | 92.2% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 88.3% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.3% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 7.8% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 5 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 92% | 92% | 89% | Better |
| Team communicated well | 90% | 89% | 86% | Better |
| Discussed medicines, pain and home safety | 84% | 85% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 93% | 91% | 85% | Better |
| Would definitely recommend | 88% | 88% | 79% | Better |
Based on 252 completed surveys (31% response rate).
Location and service area
ZIP codes served (112)
04401, 04402, 04410, 04411, 04412, 04414, 04415, 04416, 04417, 04418, 04419, 04420, 04421, 04422, 04426, 04427, 04428, 04429, 04430, 04435, 04438, 04443, 04444, 04448, 04449, 04450, 04451, 04453, 04455, 04456, 04457, 04459, 04460, 04461, 04462, 04463, 04468, 04469, 04472, 04473, 04474, 04475, 04476, 04478, 04479, 04487, 04488, 04493, 04495, 04496, 04497, 04605, 04606, 04607, 04611, 04613, 04614, 04619, 04622, 04623, 04624, 04626, 04628, 04629, 04630, 04631, 04634, 04637, 04640, 04643, 04648, 04649, 04652, 04654, 04655, 04657, 04658, 04662, 04664, 04666, 04667, 04668, 04669, 04671, 04677, 04680, 04684, 04686, 04691, 04693, 04694, 04730, 04733, 04747, 04761, 04763, 04765, 04776, 04777, 04922, 04928, 04929, 04930, 04932, 04939, 04951, 04953, 04965, 04967, 04969, 04971, 04981
Other home health agencies in Bangor
Amedisys Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial workHome health aide
58/ 100
St Joseph Homecare
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
52/ 100
Frequently asked questions
Is Community Health & Counseling Services Medicare-certified?
Yes. Community Health & Counseling Services (CMS Certification Number 207026) has been Medicare-certified since 07/20/1972, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Community Health & Counseling Services compare to other home health agencies in Bangor?
Community Health & Counseling Services ranks #3 of 4 home health agencies based in Bangor on the Scorecard score, with 3 stars.
What areas does Community Health & Counseling Services serve?
Community Health & Counseling Services reports serving 112 ZIP codes to CMS, including 04401, 04402, 04410, 04411, 04412. Call (207) 947-0366 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Community Health & Counseling Services. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.