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Professional Healthcare Resources of Maryland, Inc.

Home health agency · 10605 Concord Street, Suite 309, Kensington, MD 20895

📞 (240) 395-0000

Quality of patient care star rating · Patient survey: 1★
43/ 100
Average

At a glance

Ownership
Proprietary
Medicare-certified
Since 04/25/2005 · CCN 217154
Rank in Maryland
#42 of 48 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr
1,064
Medicare spending
1% less than the national average per episode
Service area
36 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 10 of 16 reported measures, worse on 2.

MeasureThis providerStateNationalvs. national
Started care in a timely manner99.6%97.2%96.5%Better
Checked flu shot status78.1%70.5%64.2%Better
Patients improved at walking or moving around89.1%90.4%88.6%About the same
Patients improved at getting in and out of bed91.2%92.5%89.7%Better
Patients improved at bathing88.1%91.8%90.6%Worse
Patients' breathing improved95.7%93.8%91.3%Better
Patients improved at taking oral medications90.1%89.3%88.1%Better
New or worsened pressure ulcers (lower is better)0%0.3%0.2%About the same
Timely action on medication issues97.3%95.9%94.5%Better
Falls with major injury (lower is better)1.6%0.8%0.9%About the same
Discharge function score75%73.5%71.7%Better
Health info sent to next provider96.4%76.7%81.2%Better
Health info given to patient94.8%91.7%92.2%Better
Discharged to community (risk-adjusted)80.8%77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)4.1%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)15%10.8%Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Worse Than National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 5.

MeasureThis providerStateNationalvs. national
Care given in a professional way71%87%89%Worse
Team communicated well59%84%86%Worse
Discussed medicines, pain and home safety58%80%82%Worse
Rated agency 9 or 10 out of 1056%83%85%Worse
Would definitely recommend41%74%79%Worse

Based on 73 completed surveys (21% response rate).

Location and service area

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ZIP codes served (36)

20814, 20815, 20816, 20817, 20818, 20832, 20833, 20837, 20841, 20850, 20851, 20852, 20853, 20854, 20855, 20860, 20861, 20866, 20871, 20872, 20874, 20876, 20877, 20878, 20879, 20882, 20886, 20895, 20901, 20902, 20903, 20904, 20905, 20906, 20910, 20912

Frequently asked questions

Is Professional Healthcare Resources of Maryland, Inc. Medicare-certified?
Yes. Professional Healthcare Resources of Maryland, Inc. (CMS Certification Number 217154) has been Medicare-certified since 04/25/2005, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Professional Healthcare Resources of Maryland, Inc. compare to other home health agencies in Kensington?
Professional Healthcare Resources of Maryland, Inc. is the only home health agency based in Kensington; providers in nearby cities may also serve the area.
What areas does Professional Healthcare Resources of Maryland, Inc. serve?
Professional Healthcare Resources of Maryland, Inc. reports serving 36 ZIP codes to CMS, including 20814, 20815, 20816, 20817, 20818. Call (240) 395-0000 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Professional Healthcare Resources of Maryland, Inc.. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.