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Pathways Healthcare

Home health agency · 101 Station Drive Ste 240, Westwood, MA 02090

📞 (617) 481-9077

Quality of patient care star rating · Patient survey: 2★
37/ 100
Below average

At a glance

Ownership
Proprietary
Medicare-certified
Since 08/01/2013 · CCN 227569
Rank in Massachusetts
#115 of 167 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr
7,453
Medicare spending
6% less than the national average per episode
Service area
326 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 4 of 16 reported measures, worse on 8.

MeasureThis providerStateNationalvs. national
Started care in a timely manner99.4%96.5%96.5%Better
Checked flu shot status54%65.5%64.2%Worse
Patients improved at walking or moving around84.6%89.8%88.6%Worse
Patients improved at getting in and out of bed79%92.1%89.7%Worse
Patients improved at bathing81%91.2%90.6%Worse
Patients' breathing improved83.8%91%91.3%Worse
Patients improved at taking oral medications78.1%87.9%88.1%Worse
New or worsened pressure ulcers (lower is better)0%0.2%0.2%About the same
Timely action on medication issues96.8%94.5%94.5%Better
Falls with major injury (lower is better)0.4%1%0.9%About the same
Discharge function score49.6%78.1%71.7%Worse
Health info sent to next provider82.5%80.9%81.2%Better
Health info given to patient90.8%93.2%92.2%Worse
Discharged to community (risk-adjusted)80.9%77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)3.9%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)10.7%10.8%About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 5.

MeasureThis providerStateNationalvs. national
Care given in a professional way85%87%89%Worse
Team communicated well81%83%86%Worse
Discussed medicines, pain and home safety74%83%82%Worse
Rated agency 9 or 10 out of 1077%83%85%Worse
Would definitely recommend70%77%79%Worse

Based on 325 completed surveys (17% response rate).

Location and service area

Open in Google Maps

ZIP codes served (326)

01007, 01009, 01010, 01069, 01081, 01082, 01083, 01092, 01420, 01432, 01434, 01450, 01451, 01453, 01460, 01462, 01463, 01464, 01469, 01474, 01501, 01503, 01504, 01505, 01506, 01507, 01510, 01515, 01516, 01518, 01519, 01520, 01521, 01522, 01523, 01524, 01527, 01529, 01532, 01534, 01535, 01536, 01537, 01540, 01541, 01542, 01543, 01545, 01550, 01560, 01562, 01564, 01566, 01568, 01569, 01570, 01571, 01581, 01583, 01585, 01588, 01590, 01602, 01603, 01604, 01605, 01606, 01607, 01608, 01609, 01610, 01611, 01612, 01701, 01702, 01718, 01719, 01720, 01721, 01730, 01731, 01740, 01741, 01742, 01746, 01747, 01748, 01749, 01752, 01754, 01757, 01760, 01770, 01772, 01773, 01775, 01776, 01778, 01801, 01803, 01810, 01821, 01822, 01824, 01826, 01827, 01830, 01831, 01832, 01833, 01834, 01835, 01840, 01841, 01843, 01844, 01845, 01850, 01851, 01852, 01854, 01860, 01862, 01863, 01864, 01867, 01876, 01879, 01880, 01886, 01887, 01890, 01901, 01902, 01904, 01905, 01906, 01907, 01913, 01915, 01921, 01922, 01923, 01930, 01940, 01949, 01950, 01951, 01952, 01960, 01965, 01969, 01970, 01985, 02019, 02021, 02025, 02026, 02030, 02035, 02038, 02043, 02045, 02048, 02050, 02052, 02053, 02054, 02056, 02061, 02062, 02066, 02067, 02072, 02081, 02090, 02093, 02108, 02109, 02110, 02111, 02113, 02114, 02115, 02116, 02118, 02119, 02120, 02121, 02122, 02124, 02125, 02126, 02127, 02128, 02129, 02130, 02131, 02132, 02134, 02135, 02136, 02137, 02138, 02139, 02140, 02141, 02142, 02143, 02144, 02145, 02148, 02149, 02150, 02151, 02152, 02153, 02155, 02169, 02170, 02171, 02176, 02180, 02184, 02186, 02188, 02189, 02190, 02191, 02199, 02210, 02215, 02269, 02301, 02302, 02322, 02324, 02332, 02333, 02338, 02339, 02341, 02343, 02346, 02347, 02351, 02356, 02359, 02360, 02364, 02367, 02368, 02370, 02375, 02379, 02381, 02382, 02420, 02421, 02445, 02446, 02451, 02452, 02453, 02458, 02459, 02460, 02461, 02462, 02464, 02465, 02466, 02467, 02468, 02472, 02474, 02476, 02478, 02481, 02482, 02492, 02493, 02494, 02532, 02538, 02558, 02571, 02576, 02702, 02703, 02715, 02717, 02718, 02719, 02720, 02721, 02723, 02724, 02725, 02726, 02738, 02739, 02740, 02743, 02744, 02745, 02746, 02747, 02748, 02760, 02762, 02763, 02764, 02766, 02767, 02769, 02770, 02771, 02777, 02779, 02780, 02790, 02861, 03055, 03103, 03848

Frequently asked questions

Is Pathways Healthcare Medicare-certified?
Yes. Pathways Healthcare (CMS Certification Number 227569) has been Medicare-certified since 08/01/2013, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Pathways Healthcare compare to other home health agencies in Westwood?
Pathways Healthcare is the only home health agency based in Westwood; providers in nearby cities may also serve the area.
What areas does Pathways Healthcare serve?
Pathways Healthcare reports serving 326 ZIP codes to CMS, including 01007, 01009, 01010, 01069, 01081. Call (617) 481-9077 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Pathways Healthcare. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.