Lucky Medical Home Care LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
50/ 100
Centerwell Home Health
Home health agency · 95 Elm St, West Springfield, MA 01089
Not rated Quality of patient care star rating
13/ 100
Poor
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 08/15/1983 · CCN 227224
- Rank in West Springfield
- #4 of 6 home health agencies
- Rank in Massachusetts
- #165 of 167 scored home health agencies
- Services
- Skilled nursing · Not offered: Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Service area
- 15 ZIP codes (see list)
Patient outcomes and care quality
CMS has not published these measures for this provider (usually because too few patients were treated in the reporting period).
CMS categorization: discharge to community -; preventable readmissions Not Available; preventable hospitalizations -.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 87% | 87% | 89% | Worse |
| Team communicated well | 77% | 83% | 86% | Worse |
| Discussed medicines, pain and home safety | 75% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 72% | 83% | 85% | Worse |
| Would definitely recommend | 54% | 77% | 79% | Worse |
Based on 12 completed surveys (10% response rate).
Location and service area
ZIP codes served (15)
01001, 01013, 01020, 01028, 01030, 01040, 01085, 01089, 01104, 01105, 01107, 01108, 01109, 01119, 01151
Other home health agencies in West Springfield
A Caring Heart Nursing Services LLC
✓ NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
39/ 100
Not rated
Fairlink Healthcare Systems LLC
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
26/ 100
Abby Care
✓ NursingPhysical therapyOccupational therapySpeechSocial work✓ Home health aide
–no score
Not rated
Compassionate Healthcare Systems LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
–no score
Not rated
Frequently asked questions
Is Centerwell Home Health Medicare-certified?
Yes. Centerwell Home Health (CMS Certification Number 227224) has been Medicare-certified since 08/15/1983, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Centerwell Home Health compare to other home health agencies in West Springfield?
Centerwell Home Health ranks #4 of 6 home health agencies based in West Springfield on the Scorecard score.
What areas does Centerwell Home Health serve?
Centerwell Home Health reports serving 15 ZIP codes to CMS, including 01001, 01013, 01020, 01028, 01030. Call (413) 733-1132 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Centerwell Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.