Metrocare of Springfield Homecare Inc
✓ NursingPhysical therapyOccupational therapySpeechSocial work✓ Home health aide
42/ 100
Western Mass Home Health Services Inc
Home health agency · 155 Maple Street, Suite 406/408, Springfield, MA 01105
Quality of patient care star rating
16/ 100
Poor
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 12/21/2015 · CCN 227632
- Rank in Springfield
- #9 of 11 home health agencies
- Rank in Massachusetts
- #160 of 167 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 6
- Service area
- 32 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 0 of 13 reported measures, worse on 12.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 70.6% | 96.5% | 96.5% | Worse |
| Checked flu shot status | 56.8% | 65.5% | 64.2% | Worse |
| Patients improved at walking or moving around | 49.2% | 89.8% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 36.6% | 92.1% | 89.7% | Worse |
| Patients improved at bathing | 50.8% | 91.2% | 90.6% | Worse |
| Patients' breathing improved | 53.2% | 91% | 91.3% | Worse |
| Patients improved at taking oral medications | 44.8% | 87.9% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 1.6% | 0.2% | 0.2% | Worse |
| Timely action on medication issues | 79.5% | 94.5% | 94.5% | Worse |
| Falls with major injury (lower is better) | 0.8% | 1% | 0.9% | About the same |
| Discharge function score | 61.1% | 78.1% | 71.7% | Worse |
| Health info sent to next provider | 74.5% | 80.9% | 81.2% | Worse |
| Health info given to patient | 72.9% | 93.2% | 92.2% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Not Available; preventable readmissions -; preventable hospitalizations Not Available.
What patients say (HHCAHPS survey)
CMS has not published these measures for this provider (usually because too few patients were treated in the reporting period).
Location and service area
ZIP codes served (32)
01001, 01013, 01020, 01022, 01028, 01030, 01033, 01036, 01040, 01041, 01056, 01060, 01075, 01085, 01089, 01095, 01096, 01101, 01103, 01104, 01105, 01106, 01107, 01108, 01109, 01118, 01119, 01128, 01129, 01151, 01199, 06078
Other home health agencies in Springfield
A Better Life Homecare LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
38/ 100
International Health Solutions
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
38/ 100
Home Care VNA LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
34/ 100
Not rated
Allied Health Systems LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
31/ 100
Not rated
Frequently asked questions
Is Western Mass Home Health Services Inc Medicare-certified?
Yes. Western Mass Home Health Services Inc (CMS Certification Number 227632) has been Medicare-certified since 12/21/2015, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Western Mass Home Health Services Inc compare to other home health agencies in Springfield?
Western Mass Home Health Services Inc ranks #9 of 11 home health agencies based in Springfield on the Scorecard score, with 1 stars.
What areas does Western Mass Home Health Services Inc serve?
Western Mass Home Health Services Inc reports serving 32 ZIP codes to CMS, including 01001, 01013, 01020, 01022, 01028. Call (413) 789-0132 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Western Mass Home Health Services Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.