Metrocare of Springfield Homecare Inc
✓ NursingPhysical therapyOccupational therapySpeechSocial work✓ Home health aide
42/ 100
Healthpoint Homecare Services LLC
Home health agency · 140 High Street, Suite 100, Springfield, MA 01105
Quality of patient care star rating · Patient survey: 3★
29/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 07/18/2016 · CCN 227677
- Rank in Springfield
- #6 of 11 home health agencies
- Rank in Massachusetts
- #141 of 167 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Medical social services, Home health aide · Not offered: Occupational therapy, Speech-language pathology
- Medicare episodes/yr
- 30
- Medicare spending
- 33% less than the national average per episode
- Service area
- 22 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 0 of 13 reported measures, worse on 11.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 84.1% | 96.5% | 96.5% | Worse |
| Checked flu shot status | 27.6% | 65.5% | 64.2% | Worse |
| Patients improved at walking or moving around | 43.1% | 89.8% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 35.6% | 92.1% | 89.7% | Worse |
| Patients improved at bathing | 54.1% | 91.2% | 90.6% | Worse |
| Patients' breathing improved | 61.3% | 91% | 91.3% | Worse |
| Patients improved at taking oral medications | 55% | 87.9% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 85.1% | 94.5% | 94.5% | Worse |
| Falls with major injury (lower is better) | 0.5% | 1% | 0.9% | About the same |
| Discharge function score | 66% | 78.1% | 71.7% | Worse |
| Health info sent to next provider | 65.9% | 80.9% | 81.2% | Worse |
| Health info given to patient | 75.7% | 93.2% | 92.2% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Not Available; preventable readmissions -; preventable hospitalizations Not Available.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 3 of 5 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 84% | 87% | 89% | Worse |
| Team communicated well | 80% | 83% | 86% | Worse |
| Discussed medicines, pain and home safety | 86% | 83% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 91% | 83% | 85% | Better |
| Would definitely recommend | 88% | 77% | 79% | Better |
Based on 46 completed surveys (27% response rate).
Location and service area
ZIP codes served (22)
01001, 01013, 01014, 01020, 01028, 01030, 01040, 01056, 01069, 01075, 01089, 01103, 01104, 01105, 01106, 01107, 01108, 01109, 01118, 01119, 01129, 01151
Other home health agencies in Springfield
A Better Life Homecare LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
38/ 100
International Health Solutions
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
38/ 100
Home Care VNA LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
34/ 100
Not rated
Allied Health Systems LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
31/ 100
Not rated
Frequently asked questions
Is Healthpoint Homecare Services LLC Medicare-certified?
Yes. Healthpoint Homecare Services LLC (CMS Certification Number 227677) has been Medicare-certified since 07/18/2016, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Healthpoint Homecare Services LLC compare to other home health agencies in Springfield?
Healthpoint Homecare Services LLC ranks #6 of 11 home health agencies based in Springfield on the Scorecard score, with 1 stars.
What areas does Healthpoint Homecare Services LLC serve?
Healthpoint Homecare Services LLC reports serving 22 ZIP codes to CMS, including 01001, 01013, 01014, 01020, 01028. Call (413) 455-2472 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Healthpoint Homecare Services LLC. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.