Mass General Brigham Home Care, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
54/ 100
West River Home Health
Home health agency · 57 Wells Avenue, Suite 20, Newton, MA 02459
Quality of patient care star rating · Patient survey: 4★
43/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 03/05/1997 · CCN 227456
- Rank in Newton
- #3 of 4 home health agencies
- Rank in Massachusetts
- #89 of 167 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 246
- Medicare spending
- 2% less than the national average per episode
- Service area
- 90 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 7 of 16 reported measures, worse on 7.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 92.9% | 96.5% | 96.5% | Worse |
| Checked flu shot status | 70.2% | 65.5% | 64.2% | Better |
| Patients improved at walking or moving around | 90.1% | 89.8% | 88.6% | Better |
| Patients improved at getting in and out of bed | 92.3% | 92.1% | 89.7% | Better |
| Patients improved at bathing | 92.6% | 91.2% | 90.6% | Better |
| Patients' breathing improved | 95.1% | 91% | 91.3% | Better |
| Patients improved at taking oral medications | 98.3% | 87.9% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 91.8% | 94.5% | 94.5% | Worse |
| Falls with major injury (lower is better) | 2.4% | 1% | 0.9% | Worse |
| Discharge function score | 61.7% | 78.1% | 71.7% | Worse |
| Health info sent to next provider | 74.5% | 80.9% | 81.2% | Worse |
| Health info given to patient | 72.1% | 93.2% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 81.9% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.3% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 12.6% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 87% | 87% | 89% | Worse |
| Team communicated well | 87% | 83% | 86% | About the same |
| Discussed medicines, pain and home safety | 81% | 83% | 82% | About the same |
| Rated agency 9 or 10 out of 10 | 79% | 83% | 85% | Worse |
| Would definitely recommend | 77% | 77% | 79% | Worse |
Based on 55 completed surveys (20% response rate).
Location and service area
ZIP codes served (90)
01432, 01450, 01451, 01460, 01462, 01581, 01588, 01701, 01702, 01719, 01720, 01721, 01730, 01740, 01741, 01742, 01746, 01748, 01749, 01752, 01754, 01757, 01760, 01772, 01773, 01775, 01776, 01801, 01810, 01824, 01830, 01880, 01886, 02021, 02026, 02030, 02032, 02035, 02038, 02048, 02050, 02053, 02054, 02056, 02062, 02072, 02081, 02090, 02093, 02155, 02186, 02301, 02302, 02322, 02330, 02332, 02333, 02338, 02341, 02346, 02356, 02359, 02360, 02364, 02370, 02375, 02452, 02453, 02458, 02459, 02460, 02462, 02465, 02478, 02482, 02492, 02493, 02494, 02703, 02717, 02718, 02760, 02762, 02764, 02766, 02767, 02769, 02771, 02779, 02780
Other home health agencies in Newton
At Home Senior Care, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapySpeechSocial work✓ Home health aide
47/ 100
Abp Best Home Care Agency, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapySpeechSocial work✓ Home health aide
–no score
Not rated
Frequently asked questions
Is West River Home Health Medicare-certified?
Yes. West River Home Health (CMS Certification Number 227456) has been Medicare-certified since 03/05/1997, which means it meets federal requirements and Medicare will pay for covered home health services.
How does West River Home Health compare to other home health agencies in Newton?
West River Home Health ranks #3 of 4 home health agencies based in Newton on the Scorecard score, with 3.5 stars.
What areas does West River Home Health serve?
West River Home Health reports serving 90 ZIP codes to CMS, including 01432, 01450, 01451, 01460, 01462. Call (781) 707-9578 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with West River Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.