Encompass Health Home Health
Home health agency · 487 Holyoke Street, Suite 1, Ludlow, MA 01056
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 03/23/2015 · CCN 227611
- Rank in Massachusetts
- #63 of 167 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology · Not offered: Medical social services, Home health aide
- Medicare episodes/yr
- 4,903
- Medicare spending
- 4% more than the national average per episode
- Service area
- 136 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 6 of 16 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.6% | 96.5% | 96.5% | Better |
| Checked flu shot status | 66.5% | 65.5% | 64.2% | Better |
| Patients improved at walking or moving around | 84.3% | 89.8% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 88.2% | 92.1% | 89.7% | Worse |
| Patients improved at bathing | 87.4% | 91.2% | 90.6% | Worse |
| Patients' breathing improved | 88.8% | 91% | 91.3% | Worse |
| Patients improved at taking oral medications | 88.4% | 87.9% | 88.1% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.5% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 97.9% | 94.5% | 94.5% | Better |
| Falls with major injury (lower is better) | 1.5% | 1% | 0.9% | About the same |
| Discharge function score | 73.5% | 78.1% | 71.7% | Better |
| Health info sent to next provider | 81.6% | 80.9% | 81.2% | About the same |
| Health info given to patient | 93.8% | 93.2% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 88.7% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 3.8% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 11% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 3 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 90% | 87% | 89% | About the same |
| Team communicated well | 86% | 83% | 86% | About the same |
| Discussed medicines, pain and home safety | 85% | 83% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 90% | 83% | 85% | Better |
| Would definitely recommend | 81% | 77% | 79% | Better |
Based on 284 completed surveys (25% response rate).
Location and service area
ZIP codes served (136)
01001, 01002, 01005, 01007, 01009, 01010, 01013, 01020, 01021, 01022, 01027, 01028, 01030, 01031, 01032, 01033, 01034, 01035, 01036, 01037, 01038, 01039, 01040, 01041, 01050, 01053, 01056, 01057, 01060, 01062, 01066, 01069, 01071, 01072, 01073, 01075, 01077, 01079, 01080, 01081, 01082, 01083, 01085, 01088, 01089, 01092, 01093, 01095, 01096, 01098, 01101, 01103, 01104, 01105, 01106, 01107, 01108, 01109, 01116, 01118, 01119, 01128, 01129, 01151, 01301, 01302, 01330, 01331, 01337, 01338, 01339, 01340, 01341, 01344, 01349, 01354, 01360, 01370, 01373, 01375, 01376, 01379, 01420, 01430, 01440, 01451, 01452, 01453, 01462, 01473, 01475, 01501, 01503, 01504, 01505, 01506, 01507, 01510, 01518, 01519, 01520, 01521, 01522, 01523, 01524, 01527, 01529, 01532, 01535, 01536, 01537, 01540, 01541, 01543, 01545, 01550, 01560, 01562, 01564, 01566, 01569, 01570, 01581, 01583, 01585, 01602, 01603, 01604, 01605, 01606, 01607, 01608, 01609, 01610, 01612, 01740
Frequently asked questions
Is Encompass Health Home Health Medicare-certified?
How does Encompass Health Home Health compare to other home health agencies in Ludlow?
What areas does Encompass Health Home Health serve?
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Encompass Health Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.