Boston Home Health Aides, LLC

Home health agency · 1 Union Street, Lawrence, MA 01840

📞 (617) 264-0200

Quality of patient care star rating

32/ 100

Below average

At a glance

Ownership: Proprietary
Medicare-certified: Since 10/07/2010 · CCN 227524
Rank in Lawrence: #3 of 9 home health agencies
Rank in Massachusetts: #133 of 167 scored home health agencies
Services: Skilled nursing, Home health aide · Not offered: Physical therapy, Occupational therapy, Speech-language pathology, Medical social services
Service area: 32 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 2 of 13 reported measures, worse on 7.

Measure	This provider	State	National	vs. national
Started care in a timely manner	93.9%	96.5%	96.5%	Worse
Checked flu shot status	12.6%	65.5%	64.2%	Worse
Patients improved at walking or moving around	62.4%	89.8%	88.6%	Worse
Patients improved at getting in and out of bed	56.3%	92.1%	89.7%	Worse
Patients improved at bathing	78.7%	91.2%	90.6%	Worse
Patients' breathing improved	62.2%	91%	91.3%	Worse
Patients improved at taking oral medications	68.4%	87.9%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	94.2%	94.5%	94.5%	About the same
Falls with major injury (lower is better)	0.8%	1%	0.9%	About the same
Discharge function score	92%	78.1%	71.7%	Better
Health info sent to next provider	97.6%	80.9%	81.2%	Better
Health info given to patient	92.9%	93.2%	92.2%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community -; preventable readmissions -; preventable hospitalizations -.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 1 of 5 reported measures, worse on 4.

Measure	This provider	State	National	vs. national
Care given in a professional way	79%	87%	89%	Worse
Team communicated well	78%	83%	86%	Worse
Discussed medicines, pain and home safety	84%	83%	82%	Better
Rated agency 9 or 10 out of 10	76%	83%	85%	Worse
Would definitely recommend	74%	77%	79%	Worse

Based on 36 completed surveys (6% response rate).

Location and service area

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ZIP codes served (32)

01810, 01821, 01824, 01826, 01830, 01832, 01833, 01834, 01835, 01840, 01841, 01842, 01843, 01844, 01845, 01850, 01851, 01852, 01854, 01860, 01862, 01863, 01876, 01879, 01886, 01913, 02062, 02081, 02119, 02122, 02131, 02478