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Overlook Visiting Nurse Association Inc

Home health agency · 88 Masonic Road, Charlton, MA 01507

📞 (508) 792-3460

Quality of patient care star rating · Patient survey: 4★
44/ 100
Average

At a glance

Ownership
Proprietary
Medicare-certified
Since 09/04/1997 · CCN 227465
Rank in Massachusetts
#86 of 167 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr
1,449
Medicare spending
9% less than the national average per episode
Service area
66 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 6 of 16 reported measures, worse on 6.

MeasureThis providerStateNationalvs. national
Started care in a timely manner95.2%96.5%96.5%Worse
Checked flu shot status71.1%65.5%64.2%Better
Patients improved at walking or moving around85.2%89.8%88.6%Worse
Patients improved at getting in and out of bed88.5%92.1%89.7%Worse
Patients improved at bathing86.7%91.2%90.6%Worse
Patients' breathing improved87.9%91%91.3%Worse
Patients improved at taking oral medications78.8%87.9%88.1%Worse
New or worsened pressure ulcers (lower is better)0.3%0.2%0.2%About the same
Timely action on medication issues97.4%94.5%94.5%Better
Falls with major injury (lower is better)1.2%1%0.9%About the same
Discharge function score72.3%78.1%71.7%About the same
Health info sent to next provider92.7%80.9%81.2%Better
Health info given to patient94.9%93.2%92.2%Better
Discharged to community (risk-adjusted)90.6%77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)4.9%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)8%10.8%Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 2.

MeasureThis providerStateNationalvs. national
Care given in a professional way87%87%89%Worse
Team communicated well86%83%86%About the same
Discussed medicines, pain and home safety77%83%82%Worse
Rated agency 9 or 10 out of 1084%83%85%About the same
Would definitely recommend80%77%79%About the same

Based on 174 completed surveys (33% response rate).

Location and service area

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ZIP codes served (66)

01001, 01005, 01009, 01010, 01031, 01037, 01057, 01068, 01069, 01079, 01080, 01081, 01082, 01083, 01092, 01093, 01094, 01501, 01503, 01504, 01506, 01507, 01508, 01515, 01516, 01518, 01519, 01520, 01521, 01522, 01524, 01526, 01527, 01531, 01534, 01535, 01536, 01537, 01540, 01542, 01543, 01545, 01550, 01560, 01562, 01566, 01568, 01569, 01570, 01571, 01583, 01585, 01588, 01590, 01601, 01602, 01603, 01604, 01605, 01606, 01607, 01609, 01610, 01611, 01612, 01749

Frequently asked questions

Is Overlook Visiting Nurse Association Inc Medicare-certified?
Yes. Overlook Visiting Nurse Association Inc (CMS Certification Number 227465) has been Medicare-certified since 09/04/1997, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Overlook Visiting Nurse Association Inc compare to other home health agencies in Charlton?
Overlook Visiting Nurse Association Inc is the only home health agency based in Charlton; providers in nearby cities may also serve the area.
What areas does Overlook Visiting Nurse Association Inc serve?
Overlook Visiting Nurse Association Inc reports serving 66 ZIP codes to CMS, including 01001, 01005, 01009, 01010, 01031. Call (508) 792-3460 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Overlook Visiting Nurse Association Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.