Allegiance Home Health of Northeast la
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
56/ 100
Centerwell Home Health
Home health agency · 5955 Cypress Street , Unit C and D, West Monroe, LA 71291
Quality of patient care star rating · Patient survey: 4★
55/ 100
Average
At a glance
- Ownership
- Government Operated
- Medicare-certified
- Since 10/02/1989 · CCN 197253
- Rank in West Monroe
- #3 of 5 home health agencies
- Rank in Louisiana
- #94 of 166 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Home health aide · Not offered: Medical social services
- Medicare episodes/yr
- 858
- Medicare spending
- 6% more than the national average per episode
- Service area
- 36 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 8 of 16 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.7% | 99% | 96.5% | Better |
| Checked flu shot status | 49.3% | 57.1% | 64.2% | Worse |
| Patients improved at walking or moving around | 92.4% | 90.8% | 88.6% | Better |
| Patients improved at getting in and out of bed | 90.5% | 90.8% | 89.7% | About the same |
| Patients improved at bathing | 92.7% | 92.6% | 90.6% | Better |
| Patients' breathing improved | 92.8% | 93.1% | 91.3% | Better |
| Patients improved at taking oral medications | 93.3% | 92.1% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 99.4% | 93.6% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.6% | 1% | 0.9% | About the same |
| Discharge function score | 77.8% | 71.2% | 71.7% | Better |
| Health info sent to next provider | 72.4% | 80.4% | 81.2% | Worse |
| Health info given to patient | 97.1% | 91.8% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 74.9% | — | 77.7% | Worse |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 3.7% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 15.7% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Worse Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 1 of 5 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 90% | 92% | 89% | About the same |
| Team communicated well | 87% | 89% | 86% | About the same |
| Discussed medicines, pain and home safety | 78% | 86% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 89% | 90% | 85% | Better |
| Would definitely recommend | 77% | 83% | 79% | Worse |
Based on 56 completed surveys (17% response rate).
Location and service area
ZIP codes served (36)
71001, 71201, 71202, 71203, 71219, 71220, 71222, 71225, 71226, 71227, 71229, 71234, 71235, 71237, 71238, 71241, 71245, 71247, 71251, 71256, 71259, 71260, 71261, 71264, 71268, 71269, 71270, 71275, 71277, 71280, 71291, 71292, 71295, 71418, 71422, 71435
Other home health agencies in West Monroe
Serenity Homecare
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
55/ 100
Louisiana Homecare of West Monroe
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial workHome health aide
50/ 100
Best Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
50/ 100
Frequently asked questions
Is Centerwell Home Health Medicare-certified?
Yes. Centerwell Home Health (CMS Certification Number 197253) has been Medicare-certified since 10/02/1989, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Centerwell Home Health compare to other home health agencies in West Monroe?
Centerwell Home Health ranks #3 of 5 home health agencies based in West Monroe on the Scorecard score, with 3.5 stars.
What areas does Centerwell Home Health serve?
Centerwell Home Health reports serving 36 ZIP codes to CMS, including 71001, 71201, 71202, 71203, 71219. Call (318) 805-0106 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Centerwell Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.