St Francis Medical Center Home Health

Home health agency · 1107 Hudson Lane Suite a, Monroe, LA 71201

📞 (318) 327-4500

Quality of patient care star rating · Patient survey: 4★

48/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 07/29/1983 · CCN 197091
Rank in Monroe: #6 of 7 home health agencies
Rank in Louisiana: #126 of 166 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services · Not offered: Home health aide
Medicare episodes/yr: 1,132
Medicare spending: 1% more than the national average per episode
Service area: 41 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 7 of 16 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Started care in a timely manner	99.6%	99%	96.5%	Better
Checked flu shot status	52.3%	57.1%	64.2%	Worse
Patients improved at walking or moving around	94.4%	90.8%	88.6%	Better
Patients improved at getting in and out of bed	93.5%	90.8%	89.7%	Better
Patients improved at bathing	92.9%	92.6%	90.6%	Better
Patients' breathing improved	91.3%	93.1%	91.3%	About the same
Patients improved at taking oral medications	91%	92.1%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0.3%	0.3%	0.2%	About the same
Timely action on medication issues	89.1%	93.6%	94.5%	Worse
Falls with major injury (lower is better)	0.7%	1%	0.9%	About the same
Discharge function score	80.9%	71.2%	71.7%	Better
Health info sent to next provider	74.7%	80.4%	81.2%	Worse
Health info given to patient	90.3%	91.8%	92.2%	Worse
Discharged to community (risk-adjusted)	84.5%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.3%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	14.4%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Worse Than National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 2 of 5 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Care given in a professional way	89%	92%	89%	About the same
Team communicated well	88%	89%	86%	Better
Discussed medicines, pain and home safety	81%	86%	82%	About the same
Rated agency 9 or 10 out of 10	84%	90%	85%	About the same
Would definitely recommend	81%	83%	79%	Better

Based on 271 completed surveys (25% response rate).

Location and service area

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ZIP codes served (41)

71201, 71202, 71203, 71219, 71220, 71221, 71222, 71223, 71225, 71226, 71227, 71229, 71232, 71234, 71235, 71237, 71238, 71241, 71245, 71251, 71259, 71260, 71261, 71263, 71264, 71266, 71269, 71270, 71273, 71275, 71277, 71279, 71280, 71291, 71292, 71295, 71415, 71418, 71435, 71441, 71465