First Option Home Health

Home health agency · 4906 Ambassador Caffery Pkwy Bldg A, Ste 1, Lafayette, LA 70508

📞 (337) 235-9741

Quality of patient care star rating · Patient survey: 5★

67/ 100

Above average

At a glance

Ownership: Proprietary
Medicare-certified: Since 12/16/1992 · CCN 197454
Rank in Lafayette: #4 of 11 home health agencies
Rank in Louisiana: #22 of 166 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 546
Medicare spending: 4% more than the national average per episode
Service area: 48 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 12 of 16 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Started care in a timely manner	98.9%	99%	96.5%	Better
Checked flu shot status	83.2%	57.1%	64.2%	Better
Patients improved at walking or moving around	95%	90.8%	88.6%	Better
Patients improved at getting in and out of bed	95.4%	90.8%	89.7%	Better
Patients improved at bathing	93%	92.6%	90.6%	Better
Patients' breathing improved	95.1%	93.1%	91.3%	Better
Patients improved at taking oral medications	91%	92.1%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	99.9%	93.6%	94.5%	Better
Falls with major injury (lower is better)	0.6%	1%	0.9%	About the same
Discharge function score	86.3%	71.2%	71.7%	Better
Health info sent to next provider	95.9%	80.4%	81.2%	Better
Health info given to patient	96.6%	91.8%	92.2%	Better
Discharged to community (risk-adjusted)	88.7%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.2%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	12.3%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 4 of 5 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Care given in a professional way	91%	92%	89%	Better
Team communicated well	91%	89%	86%	Better
Discussed medicines, pain and home safety	82%	86%	82%	About the same
Rated agency 9 or 10 out of 10	90%	90%	85%	Better
Would definitely recommend	85%	83%	79%	Better

Based on 151 completed surveys (24% response rate).

Location and service area

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ZIP codes served (48)

70501, 70503, 70506, 70507, 70508, 70510, 70512, 70513, 70514, 70516, 70517, 70518, 70519, 70520, 70522, 70523, 70525, 70526, 70528, 70529, 70531, 70533, 70534, 70535, 70538, 70541, 70542, 70543, 70544, 70546, 70548, 70550, 70552, 70554, 70555, 70558, 70559, 70560, 70562, 70563, 70570, 70578, 70581, 70582, 70583, 70584, 70586, 70592