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Highlands Arh Home Health

Home health agency · 93 Dewey Street, Prestonsburg, KY 41653

📞 (800) 598-5858

Quality of patient care star rating · Patient survey: 5★
59/ 100
Average

At a glance

Ownership
Non-Profit
Medicare-certified
Since 06/24/1999 · CCN 187169
Rank in Kentucky
#31 of 87 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr
290
Medicare spending
7% less than the national average per episode
Service area
61 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 8 of 16 reported measures, worse on 3.

MeasureThis providerStateNationalvs. national
Started care in a timely manner99.8%97.6%96.5%Better
Checked flu shot status43.2%58.5%64.2%Worse
Patients improved at walking or moving around90.7%90.5%88.6%Better
Patients improved at getting in and out of bed88.7%92%89.7%About the same
Patients improved at bathing89.7%92.9%90.6%About the same
Patients' breathing improved93%93.7%91.3%Better
Patients improved at taking oral medications86.2%90.5%88.1%Worse
New or worsened pressure ulcers (lower is better)0%0.2%0.2%About the same
Timely action on medication issues98.3%96%94.5%Better
Falls with major injury (lower is better)0.6%1%0.9%About the same
Discharge function score79.9%74.5%71.7%Better
Health info sent to next provider100%85.4%81.2%Better
Health info given to patient97.4%92.6%92.2%Better
Discharged to community (risk-adjusted)83.8%77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)4.8%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)13.6%10.8%Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 5 of 5 reported measures, worse on 0.

MeasureThis providerStateNationalvs. national
Care given in a professional way94%92%89%Better
Team communicated well89%89%86%Better
Discussed medicines, pain and home safety84%84%82%Better
Rated agency 9 or 10 out of 1092%90%85%Better
Would definitely recommend91%84%79%Better

Based on 94 completed surveys (20% response rate).

Location and service area

Open in Google Maps

ZIP codes served (61)

41203, 41204, 41214, 41216, 41219, 41222, 41224, 41231, 41234, 41238, 41240, 41250, 41254, 41255, 41256, 41257, 41260, 41262, 41263, 41265, 41267, 41268, 41271, 41274, 41464, 41465, 41514, 41601, 41602, 41603, 41604, 41605, 41606, 41607, 41612, 41615, 41616, 41619, 41621, 41622, 41630, 41631, 41632, 41635, 41636, 41640, 41642, 41643, 41645, 41647, 41649, 41650, 41651, 41653, 41655, 41659, 41660, 41663, 41666, 41667, 41669

Frequently asked questions

Is Highlands Arh Home Health Medicare-certified?
Yes. Highlands Arh Home Health (CMS Certification Number 187169) has been Medicare-certified since 06/24/1999, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Highlands Arh Home Health compare to other home health agencies in Prestonsburg?
Highlands Arh Home Health is the only home health agency based in Prestonsburg; providers in nearby cities may also serve the area.
What areas does Highlands Arh Home Health serve?
Highlands Arh Home Health reports serving 61 ZIP codes to CMS, including 41203, 41204, 41214, 41216, 41219. Call (800) 598-5858 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Highlands Arh Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.