VNA Health at Home 1
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
63/ 100
Professional Home Health Care, Inc
Home health agency · 4934 South Laurel Road, London, KY 40744
Quality of patient care star rating · Patient survey: 3★
50/ 100
Average
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 03/22/1989 · CCN 187146
- Rank in London
- #2 of 2 home health agencies
- Rank in Kentucky
- #69 of 87 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Home health aide · Not offered: Medical social services
- Medicare episodes/yr
- 430
- Medicare spending
- 3% more than the national average per episode
- Service area
- 40 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 8 of 16 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.8% | 97.6% | 96.5% | Better |
| Checked flu shot status | 58% | 58.5% | 64.2% | Worse |
| Patients improved at walking or moving around | 87.1% | 90.5% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 91.5% | 92% | 89.7% | Better |
| Patients improved at bathing | 84.3% | 92.9% | 90.6% | Worse |
| Patients' breathing improved | 86.4% | 93.7% | 91.3% | Worse |
| Patients improved at taking oral medications | 93.1% | 90.5% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 99.9% | 96% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.2% | 1% | 0.9% | About the same |
| Discharge function score | 78% | 74.5% | 71.7% | Better |
| Health info sent to next provider | 99.7% | 85.4% | 81.2% | Better |
| Health info given to patient | 100% | 92.6% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 87% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.6% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 11.9% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 88% | 92% | 89% | About the same |
| Team communicated well | 85% | 89% | 86% | About the same |
| Discussed medicines, pain and home safety | 71% | 84% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 80% | 90% | 85% | Worse |
| Would definitely recommend | 73% | 84% | 79% | Worse |
Based on 137 completed surveys (18% response rate).
Location and service area
ZIP codes served (40)
40245, 40383, 40502, 40503, 40504, 40505, 40507, 40508, 40509, 40511, 40513, 40514, 40515, 40516, 40517, 40701, 40702, 40729, 40730, 40734, 40737, 40740, 40741, 40743, 40744, 40759, 40763, 40769, 40771, 40906, 40915, 40923, 40935, 40939, 40940, 40943, 40946, 40949, 40953, 40982
Other home health agencies in London
Frequently asked questions
Is Professional Home Health Care, Inc Medicare-certified?
Yes. Professional Home Health Care, Inc (CMS Certification Number 187146) has been Medicare-certified since 03/22/1989, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Professional Home Health Care, Inc compare to other home health agencies in London?
Professional Home Health Care, Inc ranks #2 of 2 home health agencies based in London on the Scorecard score, with 3.5 stars.
What areas does Professional Home Health Care, Inc serve?
Professional Home Health Care, Inc reports serving 40 ZIP codes to CMS, including 40245, 40383, 40502, 40503, 40504. Call (606) 864-0724 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Professional Home Health Care, Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.