Caretenders

Home health agency · 771 Corporate Drive, Suite 1020, Lexington, KY 40503

📞 (859) 276-5369

Quality of patient care star rating · Patient survey: 5★

48/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 08/01/1983 · CCN 187084
Rank in Lexington: #6 of 8 home health agencies
Rank in Kentucky: #71 of 87 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 3,029
Medicare spending: 1% less than the national average per episode
Service area: 52 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 5 of 16 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Started care in a timely manner	95.8%	97.6%	96.5%	About the same
Checked flu shot status	54.9%	58.5%	64.2%	Worse
Patients improved at walking or moving around	86.1%	90.5%	88.6%	Worse
Patients improved at getting in and out of bed	88.9%	92%	89.7%	About the same
Patients improved at bathing	88.8%	92.9%	90.6%	Worse
Patients' breathing improved	91%	93.7%	91.3%	About the same
Patients improved at taking oral medications	83.2%	90.5%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0.2%	0.2%	0.2%	About the same
Timely action on medication issues	92.9%	96%	94.5%	Worse
Falls with major injury (lower is better)	1.2%	1%	0.9%	About the same
Discharge function score	72.8%	74.5%	71.7%	Better
Health info sent to next provider	83.1%	85.4%	81.2%	Better
Health info given to patient	93.8%	92.6%	92.2%	Better
Discharged to community (risk-adjusted)	91.6%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.7%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	9.4%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 4 of 5 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Care given in a professional way	92%	92%	89%	Better
Team communicated well	89%	89%	86%	Better
Discussed medicines, pain and home safety	83%	84%	82%	About the same
Rated agency 9 or 10 out of 10	88%	90%	85%	Better
Would definitely recommend	83%	84%	79%	Better

Based on 509 completed surveys (29% response rate).

Location and service area

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ZIP codes served (52)

40046, 40076, 40310, 40312, 40324, 40330, 40337, 40340, 40342, 40347, 40348, 40353, 40356, 40361, 40370, 40372, 40379, 40380, 40383, 40385, 40390, 40391, 40403, 40419, 40422, 40423, 40440, 40444, 40461, 40464, 40468, 40475, 40476, 40502, 40503, 40504, 40505, 40507, 40508, 40509, 40510, 40511, 40513, 40514, 40515, 40516, 40517, 40601, 40618, 41003, 41010, 41031