St Elizabeth Home Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
62/ 100
Personal Touch Home Care of Ky, Inc.
Home health agency · 600 Meijer Drive, Suite 300, Florence, KY 41042
Quality of patient care star rating · Patient survey: 4★
33/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 01/11/1988 · CCN 187142
- Rank in Florence
- #2 of 2 home health agencies
- Rank in Kentucky
- #85 of 87 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 986
- Medicare spending
- 3% less than the national average per episode
- Service area
- 52 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 1 of 16 reported measures, worse on 12.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 88.7% | 97.6% | 96.5% | Worse |
| Checked flu shot status | 51.8% | 58.5% | 64.2% | Worse |
| Patients improved at walking or moving around | 74.9% | 90.5% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 82.3% | 92% | 89.7% | Worse |
| Patients improved at bathing | 77.6% | 92.9% | 90.6% | Worse |
| Patients' breathing improved | 78% | 93.7% | 91.3% | Worse |
| Patients improved at taking oral medications | 70.3% | 90.5% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.5% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 80.2% | 96% | 94.5% | Worse |
| Falls with major injury (lower is better) | 1.1% | 1% | 0.9% | About the same |
| Discharge function score | 65% | 74.5% | 71.7% | Worse |
| Health info sent to next provider | 40.6% | 85.4% | 81.2% | Worse |
| Health info given to patient | 74.4% | 92.6% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 88.4% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 6.2% | — | 4.1% | Worse |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 10.4% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Worse Than National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 3 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 92% | 92% | 89% | Better |
| Team communicated well | 87% | 89% | 86% | About the same |
| Discussed medicines, pain and home safety | 82% | 84% | 82% | About the same |
| Rated agency 9 or 10 out of 10 | 89% | 90% | 85% | Better |
| Would definitely recommend | 84% | 84% | 79% | Better |
Based on 150 completed surveys (26% response rate).
Location and service area
ZIP codes served (52)
40351, 40355, 40359, 40363, 41001, 41002, 41003, 41004, 41005, 41006, 41007, 41010, 41011, 41014, 41015, 41016, 41017, 41018, 41030, 41033, 41034, 41035, 41040, 41042, 41043, 41044, 41045, 41046, 41048, 41051, 41052, 41055, 41056, 41059, 41063, 41064, 41071, 41073, 41074, 41075, 41076, 41080, 41083, 41085, 41086, 41091, 41092, 41094, 41095, 41097, 41098, 45233
Other home health agencies in Florence
Frequently asked questions
Is Personal Touch Home Care of Ky, Inc. Medicare-certified?
Yes. Personal Touch Home Care of Ky, Inc. (CMS Certification Number 187142) has been Medicare-certified since 01/11/1988, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Personal Touch Home Care of Ky, Inc. compare to other home health agencies in Florence?
Personal Touch Home Care of Ky, Inc. ranks #2 of 2 home health agencies based in Florence on the Scorecard score, with 2 stars.
What areas does Personal Touch Home Care of Ky, Inc. serve?
Personal Touch Home Care of Ky, Inc. reports serving 52 ZIP codes to CMS, including 40351, 40355, 40359, 40363, 41001. Call (859) 441-0200 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Personal Touch Home Care of Ky, Inc.. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.