1ST Americare LLP
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
60/ 100
Not rated
Caretenders
Home health agency · 1724 State Street, New Albany, IN 47150
Quality of patient care star rating · Patient survey: 4★
46/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 01/13/2006 · CCN 157571
- Rank in New Albany
- #3 of 4 home health agencies
- Rank in Indiana
- #87 of 144 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 2,605
- Medicare spending
- 4% more than the national average per episode
- Service area
- 51 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 2 of 16 reported measures, worse on 6.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 87.3% | 96.6% | 96.5% | Worse |
| Checked flu shot status | 35% | 63.9% | 64.2% | Worse |
| Patients improved at walking or moving around | 86.1% | 90.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 88.9% | 91.8% | 89.7% | About the same |
| Patients improved at bathing | 89.2% | 92% | 90.6% | Worse |
| Patients' breathing improved | 92.1% | 92.7% | 91.3% | About the same |
| Patients improved at taking oral medications | 82.6% | 90.7% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 95.4% | 96.1% | 94.5% | About the same |
| Falls with major injury (lower is better) | 1.3% | 1.1% | 0.9% | About the same |
| Discharge function score | 72.3% | 76.2% | 71.7% | About the same |
| Health info sent to next provider | 72.9% | 79.5% | 81.2% | Worse |
| Health info given to patient | 96.3% | 93.9% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 87% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 3.5% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 10.8% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 2 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 90% | 90% | 89% | About the same |
| Team communicated well | 89% | 87% | 86% | Better |
| Discussed medicines, pain and home safety | 85% | 81% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 86% | 85% | 85% | About the same |
| Would definitely recommend | 74% | 78% | 79% | Worse |
Based on 180 completed surveys (25% response rate).
Location and service area
ZIP codes served (51)
47102, 47106, 47108, 47110, 47111, 47112, 47114, 47115, 47116, 47117, 47118, 47119, 47120, 47122, 47123, 47124, 47125, 47126, 47129, 47130, 47135, 47136, 47137, 47138, 47140, 47141, 47142, 47143, 47145, 47147, 47150, 47151, 47160, 47161, 47162, 47163, 47164, 47165, 47166, 47167, 47170, 47172, 47174, 47175, 47177, 47224, 47227, 47230, 47231, 47243, 47250
Other home health agencies in New Albany
Baptist Home Health Care of Indiana
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
54/ 100
Ohio Valley Home Health
✓ NursingPhysical therapyOccupational therapySpeechSocial work✓ Home health aide
16/ 100
Not rated
Frequently asked questions
Is Caretenders Medicare-certified?
Yes. Caretenders (CMS Certification Number 157571) has been Medicare-certified since 01/13/2006, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Caretenders compare to other home health agencies in New Albany?
Caretenders ranks #3 of 4 home health agencies based in New Albany on the Scorecard score, with 3 stars.
What areas does Caretenders serve?
Caretenders reports serving 51 ZIP codes to CMS, including 47102, 47106, 47108, 47110, 47111. Call (812) 941-8125 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Caretenders. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.