Centerwell Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
66/ 100
United Home Health Care LLC
Home health agency · 4535 N Wheeling Ave, Muncie, IN 47304
Quality of patient care star rating · Patient survey: 3★
36/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 10/30/2017 · CCN 157699
- Rank in Muncie
- #2 of 2 home health agencies
- Rank in Indiana
- #113 of 144 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Home health aide · Not offered: Medical social services
- Medicare episodes/yr
- 752
- Medicare spending
- Same as the national average per episode
- Service area
- 86 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 4 of 16 reported measures, worse on 9.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 95.4% | 96.6% | 96.5% | Worse |
| Checked flu shot status | 86.9% | 63.9% | 64.2% | Better |
| Patients improved at walking or moving around | 63.6% | 90.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 66.4% | 91.8% | 89.7% | Worse |
| Patients improved at bathing | 70% | 92% | 90.6% | Worse |
| Patients' breathing improved | 69.3% | 92.7% | 91.3% | Worse |
| Patients improved at taking oral medications | 68.7% | 90.7% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 89.6% | 96.1% | 94.5% | Worse |
| Falls with major injury (lower is better) | 1.7% | 1.1% | 0.9% | About the same |
| Discharge function score | 53.3% | 76.2% | 71.7% | Worse |
| Health info sent to next provider | 90.4% | 79.5% | 81.2% | Better |
| Health info given to patient | 98.9% | 93.9% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 80.9% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 3.9% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 13.7% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 1 of 5 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 87% | 90% | 89% | Worse |
| Team communicated well | 83% | 87% | 86% | Worse |
| Discussed medicines, pain and home safety | 73% | 81% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 84% | 85% | 85% | About the same |
| Would definitely recommend | 82% | 78% | 79% | Better |
Based on 204 completed surveys (33% response rate).
Location and service area
ZIP codes served (86)
45320, 46001, 46011, 46012, 46013, 46016, 46017, 46036, 46044, 46048, 46055, 46056, 46060, 46063, 46064, 46070, 46072, 46113, 46140, 46148, 46204, 46216, 46228, 46256, 46268, 46711, 46901, 46919, 46928, 46933, 46938, 46952, 46953, 46957, 46986, 46989, 47302, 47303, 47304, 47305, 47308, 47320, 47326, 47327, 47330, 47331, 47334, 47336, 47338, 47339, 47340, 47341, 47342, 47346, 47348, 47352, 47354, 47355, 47356, 47357, 47358, 47359, 47360, 47361, 47362, 47367, 47368, 47369, 47370, 47371, 47373, 47374, 47380, 47383, 47384, 47385, 47386, 47387, 47388, 47390, 47393, 47394, 47396, 47906, 47991, 60118
Other home health agencies in Muncie
Frequently asked questions
Is United Home Health Care LLC Medicare-certified?
Yes. United Home Health Care LLC (CMS Certification Number 157699) has been Medicare-certified since 10/30/2017, which means it meets federal requirements and Medicare will pay for covered home health services.
How does United Home Health Care LLC compare to other home health agencies in Muncie?
United Home Health Care LLC ranks #2 of 2 home health agencies based in Muncie on the Scorecard score, with 1.5 stars.
What areas does United Home Health Care LLC serve?
United Home Health Care LLC reports serving 86 ZIP codes to CMS, including 45320, 46001, 46011, 46012, 46013. Call (765) 717-1664 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with United Home Health Care LLC. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.