Home Health One, Ltd
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
62/ 100
Citywide Home Health Services, Inc
Home health agency · 210 N. Cass Ave., Unit a, Westmont, IL 60559
Quality of patient care star rating · Patient survey: 5★
49/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 03/12/2010 · CCN 148138
- Rank in Westmont
- #2 of 4 home health agencies
- Rank in Illinois
- #220 of 465 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 611
- Medicare spending
- 37% more than the national average per episode
- Service area
- 36 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 4 of 16 reported measures, worse on 7.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 94% | 96.7% | 96.5% | Worse |
| Checked flu shot status | 90% | 66.3% | 64.2% | Better |
| Patients improved at walking or moving around | 86.7% | 85.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 87% | 87.5% | 89.7% | Worse |
| Patients improved at bathing | 93.5% | 89.4% | 90.6% | Better |
| Patients' breathing improved | 91.8% | 90% | 91.3% | About the same |
| Patients improved at taking oral medications | 69.9% | 87% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 94.3% | 94.9% | 94.5% | About the same |
| Falls with major injury (lower is better) | 0.3% | 0.8% | 0.9% | About the same |
| Discharge function score | 54.3% | 71.7% | 71.7% | Worse |
| Health info sent to next provider | 84.8% | 84.7% | 81.2% | Better |
| Health info given to patient | 86.3% | 94.6% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 90.1% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 5.6% | — | 4.1% | Worse |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 10.7% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 3 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 91% | 88% | 89% | Better |
| Team communicated well | 89% | 85% | 86% | Better |
| Discussed medicines, pain and home safety | 80% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 90% | 83% | 85% | Better |
| Would definitely recommend | 78% | 76% | 79% | About the same |
Based on 62 completed surveys (21% response rate).
Location and service area
ZIP codes served (36)
60181, 60403, 60404, 60408, 60410, 60423, 60424, 60431, 60432, 60433, 60435, 60436, 60440, 60441, 60442, 60446, 60447, 60448, 60450, 60451, 60462, 60467, 60477, 60481, 60487, 60491, 60503, 60504, 60513, 60517, 60543, 60544, 60559, 60564, 60586, 60655
Other home health agencies in Westmont
Apex Home Health Care, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
40/ 100
Alternative Home Health + Care, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
13/ 100
Not rated
Frequently asked questions
Is Citywide Home Health Services, Inc Medicare-certified?
Yes. Citywide Home Health Services, Inc (CMS Certification Number 148138) has been Medicare-certified since 03/12/2010, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Citywide Home Health Services, Inc compare to other home health agencies in Westmont?
Citywide Home Health Services, Inc ranks #2 of 4 home health agencies based in Westmont on the Scorecard score, with 3 stars.
What areas does Citywide Home Health Services, Inc serve?
Citywide Home Health Services, Inc reports serving 36 ZIP codes to CMS, including 60181, 60403, 60404, 60408, 60410. Call (847) 718-1800 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Citywide Home Health Services, Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.