Empower Home Health Services
Home health agency · 200 Washington St, Ste 108, West Dundee, IL 60118
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 02/22/2006 · CCN 147852
- Rank in Illinois
- #88 of 465 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 1,674
- Medicare spending
- 1% more than the national average per episode
- Service area
- 104 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 9 of 16 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 100% | 96.7% | 96.5% | Better |
| Checked flu shot status | 68.9% | 66.3% | 64.2% | Better |
| Patients improved at walking or moving around | 89.4% | 85.4% | 88.6% | About the same |
| Patients improved at getting in and out of bed | 90.9% | 87.5% | 89.7% | Better |
| Patients improved at bathing | 90.9% | 89.4% | 90.6% | About the same |
| Patients' breathing improved | 92.1% | 90% | 91.3% | About the same |
| Patients improved at taking oral medications | 88.8% | 87% | 88.1% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.1% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 99.5% | 94.9% | 94.5% | Better |
| Falls with major injury (lower is better) | 1.1% | 0.8% | 0.9% | About the same |
| Discharge function score | 86.3% | 71.7% | 71.7% | Better |
| Health info sent to next provider | 87.6% | 84.7% | 81.2% | Better |
| Health info given to patient | 97.8% | 94.6% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 85.5% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.4% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 8.2% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 4 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 91% | 88% | 89% | Better |
| Team communicated well | 89% | 85% | 86% | Better |
| Discussed medicines, pain and home safety | 85% | 83% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 89% | 83% | 85% | Better |
| Would definitely recommend | 80% | 76% | 79% | About the same |
Based on 366 completed surveys (28% response rate).
Location and service area
ZIP codes served (104)
60002, 60007, 60008, 60010, 60012, 60013, 60014, 60020, 60021, 60030, 60033, 60034, 60041, 60042, 60046, 60047, 60050, 60051, 60056, 60060, 60067, 60071, 60072, 60073, 60074, 60081, 60084, 60089, 60097, 60098, 60102, 60103, 60107, 60109, 60110, 60112, 60113, 60115, 60118, 60119, 60120, 60123, 60124, 60133, 60134, 60135, 60136, 60140, 60142, 60145, 60146, 60150, 60151, 60152, 60156, 60169, 60173, 60174, 60175, 60177, 60178, 60180, 60190, 60191, 60192, 60193, 60194, 60510, 60527, 60552, 61008, 61010, 61011, 61012, 61015, 61016, 61019, 61020, 61024, 61038, 61047, 61049, 61052, 61054, 61061, 61063, 61065, 61068, 61072, 61073, 61080, 61084, 61088, 61101, 61102, 61103, 61104, 61107, 61108, 61109, 61111, 61112, 61114, 61115
Frequently asked questions
Is Empower Home Health Services Medicare-certified?
How does Empower Home Health Services compare to other home health agencies in West Dundee?
What areas does Empower Home Health Services serve?
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Empower Home Health Services. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.