Healer of Hope Home Health Care, Inc

Home health agency · 1701 E Woodfield Rd, Suite 225, Schaumburg, IL 60173

📞 (773) 961-8914

Quality of patient care star rating

36/ 100

Below average

At a glance

Ownership: Proprietary
Medicare-certified: Since 10/28/2022 · CCN 148394
Rank in Schaumburg: #8 of 11 home health agencies
Rank in Illinois: #347 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 240
Medicare spending: 2% more than the national average per episode
Service area: 99 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 0 of 15 reported measures, worse on 12.

Measure	This provider	State	National	vs. national
Started care in a timely manner	79.8%	96.7%	96.5%	Worse
Checked flu shot status	55.7%	66.3%	64.2%	Worse
Patients improved at walking or moving around	73.6%	85.4%	88.6%	Worse
Patients improved at getting in and out of bed	73.9%	87.5%	89.7%	Worse
Patients improved at bathing	69.6%	89.4%	90.6%	Worse
Patients' breathing improved	81.8%	90%	91.3%	Worse
Patients improved at taking oral medications	76.4%	87%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	67.5%	94.9%	94.5%	Worse
Falls with major injury (lower is better)	0%	0.8%	0.9%	About the same
Discharge function score	50.4%	71.7%	71.7%	Worse
Health info sent to next provider	13.1%	84.7%	81.2%	Worse
Health info given to patient	68.4%	94.6%	92.2%	Worse
Discharged to community (risk-adjusted)	75.2%	—	77.7%	Worse
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	10.1%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 3 of 5 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Care given in a professional way	92%	88%	89%	Better
Team communicated well	86%	85%	86%	About the same
Discussed medicines, pain and home safety	90%	83%	82%	Better
Rated agency 9 or 10 out of 10	95%	83%	85%	Better
Would definitely recommend	74%	76%	79%	Worse

Based on 21 completed surveys (19% response rate).

Location and service area

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ZIP codes served (99)

60012, 60013, 60014, 60016, 60026, 60031, 60042, 60048, 60050, 60051, 60056, 60062, 60064, 60069, 60073, 60076, 60077, 60087, 60097, 60098, 60110, 60118, 60120, 60123, 60124, 60139, 60140, 60142, 60173, 60174, 60177, 60187, 60193, 60402, 60404, 60411, 60418, 60428, 60429, 60432, 60433, 60435, 60440, 60443, 60445, 60448, 60451, 60453, 60462, 60466, 60473, 60477, 60478, 60484, 60527, 60534, 60559, 60605, 60608, 60609, 60612, 60613, 60614, 60615, 60616, 60617, 60618, 60619, 60620, 60622, 60623, 60624, 60626, 60628, 60629, 60631, 60632, 60634, 60636, 60637, 60639, 60640, 60641, 60642, 60643, 60644, 60645, 60647, 60649, 60651, 60652, 60653, 60654, 60659, 60660, 60707, 60714, 60804, 60805