Carelink Home Health, LLC

Home health agency · 935 North Plum Grove Road Suite B, Schaumburg, IL 60173

📞 (847) 426-0300

Quality of patient care star rating · Patient survey: 2★

33/ 100

Below average

At a glance

Ownership: Proprietary
Medicare-certified: Since 09/30/2008 · CCN 148016
Rank in Schaumburg: #9 of 11 home health agencies
Rank in Illinois: #380 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 772
Medicare spending: 6% more than the national average per episode
Service area: 179 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 3 of 16 reported measures, worse on 7.

Measure	This provider	State	National	vs. national
Started care in a timely manner	93.1%	96.7%	96.5%	Worse
Checked flu shot status	78%	66.3%	64.2%	Better
Patients improved at walking or moving around	81.8%	85.4%	88.6%	Worse
Patients improved at getting in and out of bed	82.6%	87.5%	89.7%	Worse
Patients improved at bathing	83.5%	89.4%	90.6%	Worse
Patients' breathing improved	82.5%	90%	91.3%	Worse
Patients improved at taking oral medications	85%	87%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0.7%	0.3%	0.2%	About the same
Timely action on medication issues	94.9%	94.9%	94.5%	About the same
Falls with major injury (lower is better)	1.7%	0.8%	0.9%	About the same
Discharge function score	56.9%	71.7%	71.7%	Worse
Health info sent to next provider	87%	84.7%	81.2%	Better
Health info given to patient	92.5%	94.6%	92.2%	About the same
Discharged to community (risk-adjusted)	81.4%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	3.9%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	10.9%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Care given in a professional way	84%	88%	89%	Worse
Team communicated well	82%	85%	86%	Worse
Discussed medicines, pain and home safety	72%	83%	82%	Worse
Rated agency 9 or 10 out of 10	77%	83%	85%	Worse
Would definitely recommend	71%	76%	79%	Worse

Based on 140 completed surveys (17% response rate).

Location and service area

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ZIP codes served (179)

60004, 60005, 60007, 60008, 60010, 60012, 60013, 60014, 60015, 60016, 60018, 60026, 60035, 60047, 60048, 60050, 60051, 60053, 60056, 60060, 60067, 60068, 60069, 60073, 60074, 60076, 60084, 60085, 60089, 60090, 60097, 60098, 60101, 60102, 60103, 60106, 60107, 60108, 60110, 60115, 60118, 60119, 60120, 60123, 60124, 60126, 60130, 60133, 60134, 60135, 60136, 60137, 60139, 60140, 60142, 60143, 60148, 60152, 60153, 60156, 60159, 60163, 60164, 60169, 60172, 60173, 60174, 60175, 60176, 60177, 60178, 60180, 60181, 60185, 60187, 60188, 60189, 60190, 60191, 60192, 60193, 60194, 60195, 60201, 60302, 60305, 60402, 60403, 60404, 60411, 60431, 60432, 60435, 60436, 60439, 60440, 60441, 60446, 60451, 60452, 60453, 60457, 60459, 60462, 60464, 60466, 60467, 60477, 60480, 60490, 60502, 60504, 60505, 60506, 60510, 60513, 60515, 60516, 60517, 60521, 60523, 60525, 60526, 60527, 60532, 60538, 60540, 60542, 60543, 60544, 60545, 60546, 60554, 60555, 60558, 60559, 60560, 60561, 60563, 60564, 60565, 60585, 60586, 60610, 60612, 60614, 60617, 60618, 60619, 60622, 60623, 60624, 60625, 60628, 60629, 60630, 60631, 60632, 60634, 60638, 60639, 60640, 60641, 60644, 60645, 60646, 60647, 60651, 60653, 60656, 60657, 60706, 60707, 60714, 60804, 61008, 61065, 61104, 61108