Chicago Health, Inc

Home health agency · 2604 E Dempster Street Suite 206, Park Ridge, IL 60068

📞 (847) 390-8000

Quality of patient care star rating · Patient survey: 3★

38/ 100

Below average

At a glance

Ownership: Proprietary
Medicare-certified: Since 06/19/2006 · CCN 147881
Rank in Park Ridge: #6 of 13 home health agencies
Rank in Illinois: #327 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 856
Medicare spending: 22% less than the national average per episode
Service area: 104 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 6 of 16 reported measures, worse on 6.

Measure	This provider	State	National	vs. national
Started care in a timely manner	99.2%	96.7%	96.5%	Better
Checked flu shot status	94.9%	66.3%	64.2%	Better
Patients improved at walking or moving around	34.2%	85.4%	88.6%	Worse
Patients improved at getting in and out of bed	33.9%	87.5%	89.7%	Worse
Patients improved at bathing	79.8%	89.4%	90.6%	Worse
Patients' breathing improved	71.4%	90%	91.3%	Worse
Patients improved at taking oral medications	35.4%	87%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	95.7%	94.9%	94.5%	Better
Falls with major injury (lower is better)	0%	0.8%	0.9%	About the same
Discharge function score	2.2%	71.7%	71.7%	Worse
Health info sent to next provider	94.6%	84.7%	81.2%	Better
Health info given to patient	97.5%	94.6%	92.2%	Better
Discharged to community (risk-adjusted)	77.4%	—	77.7%	About the same
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.3%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	8.5%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 1 of 5 reported measures, worse on 4.

Measure	This provider	State	National	vs. national
Care given in a professional way	83%	88%	89%	Worse
Team communicated well	84%	85%	86%	Worse
Discussed medicines, pain and home safety	85%	83%	82%	Better
Rated agency 9 or 10 out of 10	78%	83%	85%	Worse
Would definitely recommend	61%	76%	79%	Worse

Based on 44 completed surveys (18% response rate).

Location and service area

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ZIP codes served (104)

60002, 60013, 60014, 60016, 60025, 60030, 60048, 60056, 60068, 60077, 60085, 60101, 60104, 60107, 60110, 60142, 60153, 60154, 60174, 60176, 60177, 60201, 60202, 60403, 60406, 60409, 60410, 60411, 60417, 60418, 60419, 60425, 60426, 60428, 60429, 60432, 60433, 60435, 60436, 60438, 60440, 60441, 60443, 60466, 60477, 60478, 60484, 60504, 60506, 60517, 60527, 60542, 60560, 60605, 60607, 60608, 60609, 60610, 60612, 60614, 60615, 60616, 60617, 60619, 60620, 60623, 60624, 60625, 60626, 60628, 60629, 60630, 60631, 60634, 60636, 60637, 60638, 60639, 60640, 60643, 60644, 60645, 60647, 60649, 60651, 60652, 60653, 60659, 60660, 60707, 60712, 60714, 60803, 60804, 60805, 60827, 60901, 60914, 60915, 60958, 61008, 61102, 61108, 61111