Special Home Health Care LLC
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
35/ 100
Journeycare Home Health
Home health agency · 11950 S Harlem Ave. Suite 202-4, Palos Heights, IL 60463
Quality of patient care star rating · Patient survey: 3★
53/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 02/15/1985 · CCN 147416
- Rank in Palos Heights
- #1 of 2 home health agencies
- Rank in Illinois
- #164 of 465 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 2,856
- Medicare spending
- 13% less than the national average per episode
- Service area
- 264 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 12 of 16 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.1% | 96.7% | 96.5% | Better |
| Checked flu shot status | 76.7% | 66.3% | 64.2% | Better |
| Patients improved at walking or moving around | 92% | 85.4% | 88.6% | Better |
| Patients improved at getting in and out of bed | 91.9% | 87.5% | 89.7% | Better |
| Patients improved at bathing | 94.3% | 89.4% | 90.6% | Better |
| Patients' breathing improved | 98.9% | 90% | 91.3% | Better |
| Patients improved at taking oral medications | 90.9% | 87% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0.1% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 99% | 94.9% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.5% | 0.8% | 0.9% | About the same |
| Discharge function score | 80.1% | 71.7% | 71.7% | Better |
| Health info sent to next provider | 67.7% | 84.7% | 81.2% | Worse |
| Health info given to patient | 96.9% | 94.6% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 84.7% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.1% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 8.1% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 87% | 88% | 89% | Worse |
| Team communicated well | 79% | 85% | 86% | Worse |
| Discussed medicines, pain and home safety | 78% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 79% | 83% | 85% | Worse |
| Would definitely recommend | 67% | 76% | 79% | Worse |
Based on 228 completed surveys (17% response rate).
Location and service area
ZIP codes served (264)
60004, 60005, 60007, 60008, 60010, 60012, 60013, 60014, 60015, 60016, 60018, 60020, 60022, 60025, 60026, 60030, 60031, 60033, 60035, 60041, 60044, 60045, 60046, 60047, 60048, 60050, 60051, 60053, 60056, 60060, 60061, 60062, 60067, 60068, 60070, 60073, 60074, 60076, 60077, 60081, 60085, 60089, 60090, 60091, 60093, 60097, 60098, 60101, 60102, 60103, 60104, 60106, 60107, 60108, 60110, 60115, 60118, 60120, 60124, 60126, 60130, 60131, 60133, 60134, 60137, 60139, 60140, 60141, 60142, 60148, 60152, 60153, 60154, 60155, 60156, 60160, 60162, 60163, 60164, 60165, 60169, 60171, 60172, 60173, 60174, 60175, 60176, 60177, 60178, 60181, 60185, 60187, 60188, 60189, 60192, 60193, 60194, 60201, 60202, 60301, 60302, 60304, 60305, 60402, 60403, 60404, 60406, 60409, 60411, 60415, 60417, 60418, 60419, 60422, 60423, 60425, 60426, 60428, 60429, 60430, 60431, 60432, 60433, 60435, 60436, 60438, 60439, 60440, 60441, 60443, 60445, 60446, 60447, 60448, 60449, 60451, 60452, 60453, 60455, 60456, 60457, 60458, 60459, 60461, 60462, 60463, 60464, 60465, 60466, 60467, 60468, 60469, 60471, 60472, 60473, 60476, 60477, 60478, 60480, 60481, 60487, 60490, 60491, 60501, 60502, 60504, 60505, 60506, 60510, 60513, 60515, 60516, 60517, 60520, 60521, 60523, 60525, 60526, 60527, 60532, 60534, 60538, 60540, 60542, 60543, 60544, 60545, 60546, 60554, 60555, 60558, 60559, 60560, 60561, 60563, 60564, 60565, 60585, 60586, 60601, 60602, 60603, 60604, 60605, 60606, 60607, 60608, 60609, 60610, 60611, 60612, 60613, 60614, 60615, 60616, 60617, 60618, 60619, 60620, 60621, 60622, 60623, 60624, 60625, 60626, 60628, 60629, 60630, 60631, 60632, 60633, 60634, 60636, 60637, 60638, 60639, 60640, 60641, 60642, 60643, 60644, 60645, 60646, 60647, 60649, 60651, 60652, 60653, 60654, 60655, 60656, 60657, 60659, 60660, 60706, 60707, 60712, 60714, 60803, 60804, 60805, 60827, 60915, 61109
Other home health agencies in Palos Heights
Frequently asked questions
Is Journeycare Home Health Medicare-certified?
Yes. Journeycare Home Health (CMS Certification Number 147416) has been Medicare-certified since 02/15/1985, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Journeycare Home Health compare to other home health agencies in Palos Heights?
Journeycare Home Health ranks #1 of 2 home health agencies based in Palos Heights on the Scorecard score, with 4.5 stars.
What areas does Journeycare Home Health serve?
Journeycare Home Health reports serving 264 ZIP codes to CMS, including 60004, 60005, 60007, 60008, 60010. Call (773) 233-3337 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Journeycare Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.